Comments on: How to Test the WordPress eStore to Make Sure Everything is Working Properly

By: Nick

Nick — Mon, 23 Jan 2012 05:38:15 +0000

Hello: I’m building a web site for a client that wanted to use your plug-in, but I’m finding conflicting information on this page and your web site:

When building a thank you page for post payment and downloadable links, your video says that you have to turn Paypal’s Autoreturn on as part of the process

But on this page you are telling people (Ivy) to turn Paypal’s Auto Redirect feature off

Are these two different things? I can’t find a separate “Auto Redirect” feature to turn off, just the one that you show in your video that needs to be turned on to get the PDT

Please help! Thank you

By: admin

admin — Tue, 01 Jun 2010 07:10:07 +0000

You are not meant to be able to reset your stats (can you reset your blog’s page view stats from Google Analytics or WordPress.com stats?)

When viewing the stats simply choose a date range where the starting date is the launch date of your site.

If you must delete the data then the best option is to delete it using PHPMyAdmin from your cPanel. You can empty out these tables in one click from PHPMyAdmin after you find the eStore tables.

By: Chris

Chris — Mon, 31 May 2010 23:27:03 +0000

Hi …

I’ve done a lot of testing using SANDBOX and so now I have a lot of fake test customers and my Stats are looking good

I couldn’t find an easy way to delete customers other than doing it ONE-BY-ONE. Is this right?

Also, how do I reset my stats so that I can start from zero when I launch my site?

Thanks …

By: Val

Val — Sun, 09 May 2010 02:34:37 +0000

OK, thanks Ivy. I think I found the problem. It was related specifically to Godaddy hosting for some reason blocking emails or so. Here is the link that helped me http://angstrey.com/index.php/2009/04/22/how-to-send-e-mail-with-wordpress-from-godaddy-windows-hosting/ After installing the suggested plugin everything seems started to roll.
Thanks again!
Val

By: Ivy

Ivy — Sun, 09 May 2010 01:56:26 +0000

Hi Val, Please see the following forum post :http://www.tipsandtricks-hq.com/forum/topic/what-to-do-if-the-debug-file-is-empty

This should tell you more about how to troubleshoot a empty debug log.

Let me know how this goes.

Cheers,
Ivy

By: Val

Val — Sat, 08 May 2010 22:19:22 +0000

I have a similar problem as TDA had in his post where Paypal transaction works in the way that the money is received however no emails about the purchase either to us or to the customer. Debug file is empty. I am not aware about any firewall on the server nor I have many other plugins that would interfere. There is no check box like you indicated for TDA above in the latest plugin version but I use all default checks. I tried to send email to “customer” from the admin functions and have not received anything either. I tried using wordpress mail system as well as PHP script with the same result….
Hope you can help me on troubleshooting….
Thank you.

By: admin

admin — Fri, 30 Apr 2010 06:26:44 +0000

You won’t get the “Buyer Email” when testing with sandbox but remember you will get the admin email which is a copy of the buyer email plus some extra stuff.

The admin email will be sent to the email address specified in the “Notification Email Address” field in the settings menu.

If the links work fine in your email then it is guaranteed to work in the buyers case too as it’s the same link.

By: Michael

Michael — Thu, 29 Apr 2010 17:51:53 +0000

I’m having a problem with doing the testing:
When trying to use the sandbox, I can see that the flow of money is as I would expect, but I don’t get to see the email with the download links. If I understand correctly, the email addresses in the sandbox are not real, and for sandbox use only. It seems to me that because of this, we’ll never be able to test the download link side of things through the sandbox, because the plugin can’t send to the sandbox email addresses, because they don’t actually exist. Is that right?

You suggest that we should buy our own products to check that things are working, but when I try I get the following error:
“You are logging into the account of the seller for this purchase. Please change your login information and try again.”
I was thinking maybe I could create a second paypal account, but that is against their t&c’s.

For now I’ll use a friends account as a workaround.

Is there something I’m missing?

Many thanks,

Michael

By: Ivy

Ivy — Sun, 11 Apr 2010 01:26:38 +0000

Hi Laura, Can you please run a test transaction with the debug turned on?

The following post will explain more about this: http://www.tipsandtricks-hq.com/forum/topic/how-and-when-to-enable-debug-and-what-does-it-do

If the debug file is empty after this test transaction please see the following post: http://www.tipsandtricks-hq.com/forum/topic/what-to-do-if-the-debug-file-is-empty

Cheers,
Ivy

By: laura

laura — Sun, 11 Apr 2010 01:17:33 +0000

No I checked and the paypal autoredirect is off but I still cannot get any downlinks. Am I posting the code incorrectly? Do I just post the code or do I need to include a link within the code?