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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

"$10 OFF" Coupon over Total Amount

(4 posts) (3 voices)
  • Started 7 months ago by morticya33
  • Latest reply from admin
  • Possible Solutions (Related Topics):
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    4. Total Sales Amount and Total Commission Earned don't match up?
    5. Coupon is deviding discount amount by the number of items in the shopping cart.

Tags:

  • coupon
  • total
  1. morticya33
    Member

    Hi Ivy/Amin!

    I'm trying to do a $10 off total amount of the cart, but running into some issues - this is the situation that happens.

    1) I've created a coupon code for $10 off total items, with the conditional code that the total amount is more than $10.
    2) I then add 3 items into the cart ($25.00 + $89.00 + $1.23 = $115.23).
    3) Applied the coupon
    4) Total amount now becomes $107.34, which is not $10 off; it has made $25.00 become $21.67, $89.00 become $85.67, and $1.23 become $0.00. The actual discount minused off is only $7.89.

    Is this a bug, or am I doing something wrong?

    I'm on WP 3.2.1 and eStore v5.9.9.5.

    Posted 7 months ago #
  2. admin
    Key Master

    The total discount amount is applied to all the individual items in the cart because of security reasons. At the post payment verification stage, the plugin checks the value of each individual item against their corresponding prices in the database to detect fraudulent payment notification. This is why eStore distributes the discount amount across all the items in the cart so they can be individually checked in the post payment stage rather than just relying on the total amount which can be faked by experienced hackers.

    In your situation I suggest using a percentage (%) based coupon code (example: 20% off)

    Posted 7 months ago #
  3. momentum34
    Member

    Hello, I was wondering if there had been a fix to this, to give $10 off the total instead of each product? If not, I can use percentage which could equal a lot more than $10 which is why I am hoping there is a $10 off total fix.

    Thanks in advance for the help:-)

    Posted 2 months ago #
  4. admin
    Key Master

    Yeah you can do $10 off from total order without any issue. Its just that the total $10 discount amount will be divided between the number of products the user has in the cart (for example if there are 2 items in the cart then each item will receive a $5 discount so the total discount can be $10).

    Posted 2 months ago #

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