Tips and Tricks HQ Forum

Support Forum for Tips and Tricks HQ Products

Register or log in - lost password? (Having an issue with the forum login?)

Search the Forum

Tips and Tricks HQ Forum » WP Lightbox Ultimate

Lightbox Ultimate - Stream not found error for Amazon S3 video

(15 posts) (2 voices)
  • Started 3 months ago by paulwbrowning
  • Latest reply from paulwbrowning
  • Possible Solutions (Related Topics):
    1. wp_eStore_APR expiry=0 status=unexpired tag hides streaming video
    2. After clicking in the thank you page I get this Error: Page Not Found
    3. Lightbox Ultimate - Streaming video
    4. Page Not Found error when checking out with eStore
    5. Can I edit Sales Count found in Manage Products

Tags:

  • lightbox ultimate amazon s3
12Next »

  1. paulwbrowning
    Member

    I am using the wp ultimate plugin. Video streams fine for me and many other users but some are getting the below error. I can't work out why the video works for most users but not others. They are a mix of IE, Chrome and Firefox users:

    200, Stream not found, NetStream.Play.StreamNotFound, clip: ‘[Clip] ‘http://60dayccnapaid.s3.amazonaws.com/cram.mp4?AWSAccessKeyId=1EYN32DVM8C0WJQ3DMG2&Expires=1325805685&Signature=RTDDc7jmVUMhyiPRWOnpDYlmhE4%3D

    Code on a sample page (this is a protected membership site)

    [wp_lightbox_protected_s3_video name="cram.mp4" bucket="60dayccnapaid" width="700" height="400" source="http://www.in60days.net/wp-content/uploads/2012/01/cram.jpg"]

    Posted 3 months ago #

  2. wpCommerce
    Moderator

    Hi, Are you using the shortcode on a protected page? If so you should try it on a normal page until you get this working.

    This post might help you troubleshoot the issue -

    http://www.tipsandtricks-hq.com/forum/topic/amazon-s3-video-link-from-embedded-image

    Posted 3 months ago #

  3. paulwbrowning
    Member

    Yes, protected page by digital access page but it is working fine for most members but others get the streaming error. XP,Vista, Windows 7 and various browsers but some just can't get it working.

    they url and keys must be correct or it wouldn't play for anyone.

    cheers

    paul

    Posted 3 months ago #

  4. wpCommerce
    Moderator

    What version of the plugin are you using?

    Do you have a test account that I can use to check it out?

    Posted 3 months ago #

  5. paulwbrowning
    Member

    I set you up

    username: wp@commerce.com
    pw: WC8CR

    Version 1.4.9

    Posted 3 months ago #

  6. paulwbrowning
    Member

    url

    http://www.in60days.net/members

    Posted 3 months ago #

  7. wpCommerce
    Moderator

    Hi, thanks for the login details. But I also need the URL of the page where you have embedded the shortcode.

    Posted 3 months ago #

  8. paulwbrowning
    Member

    any page where there is a video which is pretty much every page from 1 to 40..works for most users but many are getting the error

    regards

    Paul

    Posted 3 months ago #

  9. wpCommerce
    Moderator

    Hi, I couldn't play the video using different browsers. So there is definitely something wrong. We will have to troubleshoot it step by step.

    First, please go through the checklist here -

    http://docs.amazonwebservices.com/AmazonS3/latest/dev/BucketRestrictions.html?r=9309

    Just a quick question, what value did you specify in the AWS S3 Video URL Expiry Time After Page Load field?

    Posted 3 months ago #

  10. paulwbrowning
    Member

    That field is blank at the moment.

    I checked the amazon page and I can't see any violations. It works well for most users but several are having issues.

    Regards

    Paul

    Posted 3 months ago #

RSS feed for this topic

12Next »

Reply »

You must log in to post.

Tips and Tricks HQ  | WP Shopping Cart  | WP Affiliate Software  | WordPress Membership Plugin