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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore General Questions

Actual snail mail adress of customers for shipping physical products

(3 posts) (2 voices)
  • Started 1 year ago by costera
  • Latest reply from costera
  • Possible Solutions (Related Topics):
    1. Shipping cost added to digital products
    2. shipping is added to paypal for digital products
    3. Estore plugin not registering customers, transactions, or sending emails
    4. Sales and customers not recording and emails not sending.
    5. Selling both physical and digital products

Tags:

  • estore
  • Fraud
  • Insurance
  • PayPal
  • shipping
  1. costera
    Member

    Hi
    I plan to use eStore for selling T-shirts.
    And I want to be sure to know the real street adress of my customers.
    Can I ask them to fill some form during the purchase action, or will it use only the adress stored in the Paypal account ?

    Thanks

    Posted 1 year ago #
  2. wzp
    Moderator

    http://www.tipsandtricks-hq.com/ecommerce/how-shipping-address-is-collected-from-the-customer-228

    HOWEVER, if you choose to ship to an address that is unconfirmed by PayPal, you run the risk of losing any merchant protections that PayPal may offer you.

    https://cms.paypal.com/cgi-bin/marketingweb?cmd=_render-content&content_ID=security/seller_protection#safer_selling_tipse

    Also, your business insurance may not cover such losses, because you didn't ship to a PayPal provided address. The logic is that the insurance company could go after PayPal for loss recovery.

    Posted 1 year ago #
  3. costera
    Member

    Thanks for the information !

    Posted 1 year ago #

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