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Tips and Tricks HQ Forum » WP Affiliate Platform » WP Affiliate General Questions

Affiliate clicks not tracking??

(6 posts) (3 voices)
  • Started 1 year ago by jafitz
  • Latest reply from amin007
  • Possible Solutions (Related Topics):
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    4. Affiliate tracking on 2nd WP install (another WordPress install)
    5. Clicks are showing, but not sales (PayPal/WP-Affiliate)

Tags:

  • affiliate tracking
  • clickthrough
  • not tracking clicks
  1. jafitz
    Member

    Hi you can sign up here if you want to test...

    http://www.forexsystemtruths.com/wp-content/plugins/WP-Affiliate-Platform/affiliates/login.php

    But my clickthrough tracking isnt working for affiliates. I have used it on my other site and it works seemlessly. Any ideas please?

    Posted 1 year ago #
  2. wpCommerce
    Moderator

    Do you have any test affiliate account which I can use to test it?

    Please run a test purchase with the debug enabled and share the content of the ipn_handle_debug.log and eStore_post_payment_debug.log files.

    The following post will explain on debugging:

    http://www.tipsandtricks-hq.com/forum/topic/how-and-when-to-enable-debug-and-what-does-it-do

    Posted 1 year ago #
  3. jafitz
    Member

    Hi, the problem isnt with the payment side. When i chck my affiliate clickthrough stats it says there has ben ZERO traffic tracked to any affiliate. I tried this on numerous test accounts. Please login to see. username: user1 password: warrior

    After you do a click on the affiliate link there is no click tracking it doesnt register a hit to that affiliate. Obviously if the software isnt picking up or registering the hits fo rthe affiliate when it posts back to se who to award the ocmmission to it wont have a record to compare. Im sure the payment side will work fine once i have sorted the actual click tracking side.

    Im launching a program on the 15th so im pretty needy to get this fixed. Ive tried reinstalling etc...Multiple aff accounts happens on all..

    Posted 1 year ago #
  4. amin007
    Key Master

    Yep that would be the issue. I just checked that account and noticed that the landing page is the following:

    http://www.forexsystemtruths.com/megaforexgiveaway

    My question is the following:

    Is that page part of your WordPress installation (like a post or page created in WordPress)? or is that a standalone html page? or is it a separate WordPress installation?

    Posted 1 year ago #
  5. jafitz
    Member

    yeh this is a stand alone html page.. It needs to be in wordpress? Or is there a way around this?

    Posted 1 year ago #
  6. amin007
    Key Master

    WordPress plugins can't work outside of WordPress. Its like telling the Akismet plugin to block spam comments on a stand alone HTML page that is not part of WordPress... it won't work.

    Yes, you may want to create a custom sales/landing page for your product but WordPress has a way to handle those. Use custom page template... this post will explain more:
    http://www.tipsandtricks-hq.com/how-to-create-and-use-custom-page-template-in-wordpress-to-create-a-sales-page-2095

    Posted 1 year ago #

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