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Tips and Tricks HQ Forum » WP Affiliate Platform

Affiliates get message but cannot log in

(21 posts) (6 voices)
  • Started 2 years ago by go06
  • Latest reply from milehigh
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Tags:

  • affiliates
  • eMember
  • wp affiliate platform
123Next »
  1. go06
    Member

    Hi,

    On my site affiliates can register without any problem. They then get the email confirmation. However when they try to log in, the plugin says "user does not exist". I also don't find any new affiliates in the admin of the plugin.

    Any help would be appreciated.

    Thanks,
    Gordon.

    Posted 2 years ago #
  2. amin007
    Key Master

    Seems like the database tables didn't get created or is out of sync. Did you recently upgrade the plugin and forgot to do a "Deactivation" and "Reactivation"?

    Can you please post a link to your affiliate registration page?

    Posted 2 years ago #
  3. go06
    Member

    I just deactivated and activated again: And I get a fatal error that the app can not be activated (with no explanation). The app appears as activated in my list of plugins though and I can go into the admin.
    http://www.libellulobar.com/wp-content/plugins/wp-affiliate-platform/affiliates/login.php

    Posted 2 years ago #
  4. amin007
    Key Master

    Yep, that would be the cause for the affiliates to not get created since the database columns are out of sync. I will need to take a look at your system for this. I have sent you an email.

    Posted 2 years ago #
  5. buhlig
    Member

    Having the same problem.... Just puchased eMember and Affiliaates!!! Both of the have not created theier tables (checked with PHPMyAdmin) using wordpress 2.9.2 english....

    Posted 2 years ago #
  6. amin007
    Key Master

    We will handle this on your post here as it's the same issue:

    http://www.tipsandtricks-hq.com/forum/topic/fatal-error-in-ememerb-and-affiliate-while-activating

    Posted 2 years ago #
  7. go06
    Member

    Hi, I received your mail and did as requested. Any feedback? Did you do or achieve anything?

    Posted 1 year ago #
  8. amin007
    Key Master

    I am looking into it now.

    Posted 1 year ago #
  9. amin007
    Key Master

    It's fixed now. There was an issue with database table creation on your server.. I have added a fix for this so it's all good now. Please take a look and let me know how you go.

    Posted 1 year ago #
  10. shawnx
    Member

    I am having the exact same problem with new affiliates not being created. Everything looks fine until the affiliate tries to log in. "Invalid Login. Please try again with correct user name and password."

    I check in the admin panel and no affiliates have been created.

    I deactivated/reactivated the plugin and do not get the fatal error the OP reported.

    Posted 1 year ago #

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