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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

Apply Coupon Discount to Total Amount

(16 posts) (6 voices)
  • Started 2 years ago by steveR
  • Latest reply from wpCommerce
  • Possible Solutions (Related Topics):
    1. "$10 OFF" Coupon over Total Amount
    2. Coupon is deviding discount amount by the number of items in the shopping cart.
    3. Commission reporting issue - shipping included in total sales amount
    4. Automatically apply discount for a specific member level?
    5. Question About Coupons/Discounts?

Tags:

  • discount coupon
« Previous12
  1. Nettio
    Member

    Hmm, I'm pretty sure I did. I followed the directions from here: http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31. Deactivated the plugin, uploaded via FTP and then reactivated it. Is there a way I can reset it? If I have to do a fresh install that's fine. I just really need to get this figured out today since tomorrow the shop is supposed to go live and I want to make sure everything is ready and working.

    Posted 1 year ago #
  2. wpCommerce
    Moderator

    Please delete plugin and do a fresh install. Let me know how it goes.

    Posted 1 year ago #
  3. Nettio
    Member

    Ok I deactivated, deleted, reinstalled and activated the plugin and that didn't fix anything. It's still allowing me to redeem a coupon for more times than the redemption limit. Do I need to reset the database tables? And if I do what will happen? Would I have to re-input everything (all the products, coupons, etc?) Any help is much appreciated as I need to get this fixed asap. Thanks!

    Posted 1 year ago #
  4. Ivy
    Administrator

    Please run a test transaction with the debug turned on as this will give us a better idea of what is happening.

    The following forum post will explain when and how to use the debug:

    http://www.tipsandtricks-hq.com/forum/topic/how-and-when-to-enable-debug-and-what-does-it-do

    If you need help reading the debug log feel free to post it and we will take a look at it.

    Posted 1 year ago #
  5. kimpomares
    Member

    I am having the same problem as Nettio. Using manual checkout, I can redeem a one-time coupon as many times as I want. All the debug logs say SUCCESS in every step. Using eStore version 3.0.5

    Posted 1 year ago #
  6. wpCommerce
    Moderator

    Please get a recent build of eStore from here:

    http://support.tipsandtricks-hq.com/update-request

    Let me know how it goes.

    Posted 1 year ago #

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