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Auto Update not working

(11 posts) (5 voices)

Started 1 year ago by qickrush
Latest reply from amin007
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qickrush
Member

Im trying to update version in eCommerce but when I input details I get sent links for eMember instead.
Q

Posted 1 year ago #
wzp
Moderator

Are using the transaction ID that was associated with your WP eStore purchase?

Posted 1 year ago #
qickrush
Member

yes, I checked that three times.

Posted 1 year ago #
qickrush
Member

My mistake - - I entered my email address for eMember but my transaction ID for eStore: and got eMember. Now Ive done it OK Ive got the proper update. (but does it show up a problem anyway with your auto download because that seems to be a hole in the process?)
Thanks

Posted 1 year ago #
wzp
Moderator

Amin or Ivy would have to investigate the content of your database record. Thanks for the feedback. 8)

Posted 1 year ago #
amin007
Key Master

You will never be able to get a download for a product that you didn't buy :) So even if you enter details from a different purchase (people seem to make this mistake) the plugin will do a search to see if any similar record exists and send you the products that you originally purchased.

Posted 1 year ago #
wzp
Moderator

"...the plugin will do a search to see if any similar record exists and send you the products..." Sweet, AI and fuzzy logic! 8)

Posted 1 year ago #
BizSavvyMom
Member

I got a bundle when i bought a year ago and i can get the update either manual or automatic what do i do i really need to update my store

Posted 1 year ago #
wzp
Moderator

For automatic update requests (Plan A)...
http://support.tipsandtricks-hq.com/automatic-update-request

For manual update requests (Plan B)...
http://support.tipsandtricks-hq.com/manual-update-request

Posted 1 year ago #
nikko
Member

Please I need to have a similar feature with eStore, I cannot send manually hundred of links to my customers? Can you send me the code to integrate auto-updates my eStore? Contact me I will provide you my buyer credential (email nikko at nikkoid dot com)

Posted 1 year ago #

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