Can't delete products. Turn off Lightbox effects.

(4 posts) (2 voices)

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sethpublisher

Love your product but have 2 issues:
1) I can't delete products from the product management page
2) How do I turn off the light box efffects on individual products?

Thanks

Sethpublisher

Posted 2 years ago #
Ivy
Administrator

Hi,
1.) To delete a product you need to go to the 'Manage Products Menu' select edit for the product you want to delete and at the bottom of the edit page you will see a button that says delete product.

2.) There is not a light box effect for individual product. There is however a globe setting in the setting menu (Enable Lightbox effect on Images)you can turn this off by unchecking the box.

Cheers,
Ivy

Posted 2 years ago #
sethpublisher

Thanx Ivy:
I'll try the lightbox advice. But it remains a cruel fact that I cannot delete products. I click on the delete box for products and save the settings and time after time the products are not deleted.

anything?

MAF

Posted 2 years ago #
Ivy
Administrator

Hi, After you hit delete you should see the following sentence at the top of the page 'Do you really want to delete this Product? This action cannot be undone. Yes No!' You need to click yes and it will delete the product. You do not need to hit the save button after the delete button.

Ivy

Posted 2 years ago #

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