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Tips and Tricks HQ Forum » WP eStore Forum

Checkout doesn't go to Paypal or Manual

(19 posts) (6 voices)
  • Started 2 years ago by blogmeistress
  • Latest reply from johnjoubert
  • Possible Solutions (Related Topics):
    1. How to modify paypal & manual checkout buttons ?
    2. Paypal and Manual Checkout does not work
    3. variation shipping not adding to total on Paypal and manual checkout.
    4. First name code doesn't work in Manual Checkout email
    5. eMember - link to manual checkout page

Tags:

  • checkout
  • payment submission
  • PayPal
« Previous12
  1. amin007
    Key Master

    It's telling you what the error is right here:

    FAILURE :Invalid Seller Paypal Email Address : seller@paypalsandbox.com

    I am pretty sure you have the following field checked in the settings menu of eStore:

    Use Strict PayPal Email Address Checking

    Did you read the help text for that field? Is "seller@paypalsandbox.com" your paypal email address?

    Posted 1 year ago #
  2. johnjoubert
    Member

    Thanks for the quick response. I see what you mean.

    In answer to your points:

    1) 'Use Strict PayPal Email Address Checking' is not checked (Screenshot: http://robotdwarf.com/paymentsetting.jpg)
    2) seller@paypalsandbox.com is not my email, had it been the correct sandbox email, the transaction probably would've succeeded.

    Unfortunately, it doesn't matter if I use sandbox or my live paypal account, as it always redirects to a blank page after checkout (Screenshot:http://robotdwarf.com/checkoutscreen.jpg)

    The only reason I managed to get any output in the IPN file was because I followed your troubleshooting steps.

    Thanks,
    John

    Posted 1 year ago #
  3. Ivy
    Administrator

    Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.

    Posted 1 year ago #
  4. johnjoubert
    Member

    Hi, I have submitted the request.

    Thanks a ton!

    :)

    Posted 1 year ago #
  5. johnjoubert
    Member

    Hi,

    Any luck with this? I haven't had any feedback yet on whether or not you received my site access info?

    Thanks,
    John

    Posted 1 year ago #
  6. Ivy
    Administrator

    I received the email with the information. We will be taking a look at this shortly.

    Posted 1 year ago #
  7. johnjoubert
    Member

    Thanks :)

    Posted 1 year ago #
  8. amin007
    Key Master

    You had the following option checked from the settings menu but you did not specify a URL to redirect visitors that do try to checkout without being logged into the system so it wasn't doing anything.

    Only Logged In Members Can Checkout

    I have unchecked this option and it goes through fine. If you want to use this option please specify a value in the "Redirection URL for Anonymous Checkout" field also.

    Posted 1 year ago #
  9. johnjoubert
    Member

    Thanks for the help! I must say that your support is excellent!

    Most appreciated :)

    Posted 1 year ago #

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