Today, we had 4 customers who contacted us saying they had paid but had not received their download link. They had purchased yesterday and this morning none of the four appeared in the eStore Manage Customers Menu (they had paid via PayPal as much as 10-12 hours previously -- and I just heard from another one tonight that ordered two days ago). I used the Admin function to manually generate download links for these people and then about an hour or two later they finally showed up in the Manage Customers Menu. This is rather frustrating and confusing and, coincidentally, we recently set up a Thank You page to avoid possible email delays. Is there a root cause or is this just some server hiccup? Thanks.
P.S. I also have the apostrophe problem in response emails and understand you have a fix for that.