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Tips and Tricks HQ Forum » WP eMember » WP eMember Troubleshooting

Don't see my members

(2 posts) (2 voices)
  • Started 1 year ago by jsaenz
  • Latest reply from Ivy
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Tags:

  • members
  • members not showing
  1. jsaenz
    Member

    I have upgraded all my plugins so I have an updated version of emember, estore, and eaffiliate, but when I go to emember, I cannot see my list of members. Searching results in nothing. How do I get to my current members' list? I want to delete it really as they are all just trial accounts I setup, but what concerns me is when I tried to setup a new trial account, I got an error message related to the affiliate plugin. It created the new trial account however, but still the new account name/info does not show in the actual memberslist. It shows in the overview, sure, but I cannot edit it in the memberslist. What should I do?

    I did deactivate the plugin before replacing with the new files and then activated once I did.

    Posted 1 year ago #
  2. Ivy
    Administrator

    Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.

    Posted 1 year ago #

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