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Download Link Just Won't Work

(12 posts) (4 voices)

Started 3 months ago by markwestbrook
Latest reply from wzp
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download link failure

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markwestbrook
Member

I'm trying to sell a PDF through the WP eStore. Here's the facts:

I'm using the PDF Stamper

If I create my OWN download code it works perfectly, when I send it to a friend, it works for them too.

When the user gets the download link, they press it and get:
"Download file cannot be found. Please let us know. Thank you!"

When I run a bug test on the download manager, I get:
Error!

I turned the PDF stamper off. And that error disappeared.
But I get

[01/26/2012 3:17 AM] - Status : Resolved DL file path = Error!
[01/26/2012 3:17 AM] - FAILURE : Error on file_exists('Error!')

Help!

Mark

Posted 3 months ago #
admin
Key Master

Have you tested the PDF stamper by doing a manual stamping first? There is a video tutorial on the PDF stamper documentation site that shows you how you can test a manual stamping. Make sure you have setup the PDF Stamper correctly to where it can stamp the files properly and then it should work with eStore automatically.

Posted 3 months ago #
markwestbrook
Member

During manual stamping, it did this:
Error! SetaPDF_Error Object ( [message] => Cannot copy file /home/bookonac/public_html/wp-content/uploads/2012/01/Truth-in-Action-5-V2.pdf to /home/bookonac/public_html/wp-content/plugins/wp-pdf-stamper/stamped-files/Truth-in-Action-5-V2_4f21174d3abe8.pdf [code] => 14 )

Posted 3 months ago #
admin
Key Master

Please Go through this checklist:
http://www.tipsandtricks-hq.com/forum/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

Posted 3 months ago #
markwestbrook
Member

I have the PDF Stamper Working, I have the download link now working BUT now the buyer gets "there is an error in this file and could not be downloaded" It says the file is damaged?

Posted 3 months ago #
markwestbrook
Member

When I run the debug I get this:
[01/27/2012 12:02 AM] - Status : Unresolved DL file path = wp-content/plugins/wp-pdf-stamper-1/stamped-files/TruthinAction_4f21e973681ad.pdf
[01/27/2012 12:02 AM] - Status : Resolved DL file path = wp-content/plugins/wp-pdf-stamper-1/stamped-files/TruthinAction_4f21e973681ad.pdf
[01/27/2012 12:02 AM] - Status : Dispatching DL method = 2
[01/27/2012 12:02 AM] - SUCCESS : DL completed with no server-side errors detected.

Posted 3 months ago #
Peter
Moderator

Hi,
Try the suggestions in this post and see if that fixes your problem:

http://www.tipsandtricks-hq.com/forum/topic/cant-download-file

Posted 3 months ago #
markwestbrook
Member

I've installed the latest version of WP eStore (doh) and changed the method then it says: This is somewhat embarrassing, isn’t it?
It seems we can’t find what you’re looking for. Perhaps searching, or one of the links below, can help. but if I take the file path it's saved in, no problem for me to download it. I don't understand why this is so difficult?

Basically now it can't find the file on my website??? It looks so easy in the videos!

Plus the new eStore says: WARNING: Cannot locate file download.php in the eStore plugin directory.

Posted 3 months ago #
admin
Key Master

If it's missing the "download.php" file then it won't work (not sure if something went wrong when you uploaded the new copy). Delete the currently installed plugin and then load a fresh build of the plugin again. Now go through this check list:

http://www.tipsandtricks-hq.com/forum/topic/downloaded-file-size-is-0-zero-byte

Posted 3 months ago #
markwestbrook
Member

I'm sorry, I have deleted the current plugin and loaded a fresh build, but WARNING: Cannot locate file download.php in the eStore plugin directory is still in red in the Digital Product Delivery settings. Please advise.

Posted 3 months ago #

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