Forgot Password does not pop up « Tips and Tricks HQ Forum

Forgot Password does not pop up

(5 posts) (3 voices)

Tags:

nikcree
Member

The Forgot Password link is not working when I have Nivo Slider for WordPress installed. I notice the following JavaScript error using Firebug. Is this an error with eMember or Nivo Slider?

----- ERROR MESSAGE -----

$(".forgot_pass_link").click(function (e) {$("#wp_emember_email_mailMsg").html("").hide();$("#wp_emember_email_mailForm").show();$(".eMember_text_input").val("");}).overlay is not a function
[Break On This Error] closeOnClick: false

-------------------------

Posted 5 months ago #
Peter
Moderator

Hi,
Try de-activating Nivo Slider and then see if eMember forgot password window pops up.
If so, then Nivo is causing the conflict.

Posted 5 months ago #
nikcree
Member

Yes - the eMember Password pops up when deactivating Nivo Slider.

Posted 5 months ago #
Peter
Moderator

So it appears that the Nivo Slider plugin is interfering with the functionality of the eMember plugin.
Do they have support for their plugin? Perhaps you can describe the problem to them and they might be able to fix it.

Posted 5 months ago #
admin
Key Master

If you can't get that developer to fix the Javascript issue with that plugin then simply go to the "Pages/Forms Settings" menu of eMember and find the "Password Reset Page" field. Now, do what the help text of that field says to use an alternative method.

Posted 5 months ago #

You must log in to post.