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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

from email address is wrong

(5 posts) (4 voices)
  • Started 2 years ago by WebDi
  • Latest reply from fvanonna
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Tags:

  • address
  • email
  • from
  1. WebDi
    Member

    Just setting this up and testing went well with one exception. The from email address is not what I entered in the "From Email Address*" field on the settings page. Does this default to the WP address? Is there more than one place to update this address?
    Thanks in advance for your help.

    Posted 2 years ago #
  2. Ivy
    Administrator

    Hi, Yes the plugin will use the default WordPress email unless you configure the email address field like the following:

    Your Name <youremail@email.com>

    You can also change this globally by using the following plugin.

    http://www.tipsandtricks-hq.com/wordpress-plugin-change-wp-email-from-details-1883

    Cheers,
    Ivy

    Posted 2 years ago #
  3. fvanonna
    Member

    Hi Ivy,

    I'm having a similar problem. At settings of the ecommerce plugin I have setup the mail from field as My Name <myname@domain.com>

    It's still sending from wordpress@domain.com though. I'm using manual checkout.

    Hope you can help! Thanks!

    Posted 6 months ago #
  4. admin
    Key Master

    Are you using a plugin similar to this one?
    http://www.tipsandtricks-hq.com/wordpress-plugin-change-wp-email-from-details-1883

    Plugin like that can override the from email address which will override eStore's settings.

    Posted 6 months ago #
  5. fvanonna
    Member

    Not that I know off :)
    I installed your plugin though, hope that will fix it.

    Posted 6 months ago #

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