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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

Google Analytics E-Commerce Tracking Still Not Working

(4 posts) (4 voices)
  • Started 1 year ago by Digbick
  • Latest reply from admin
  • Possible Solutions (Related Topics):
    1. Google Analytics E-Commerce Not Tracking
    2. Google Analytics stopped tracking e-commerce transactions
    3. Integrating Google Analytics Ecommerce with my E-store
    4. Add Google Analytics tracking for [wp_eStore_buy_now_custom_button] shortcode?
    5. E-Commerce Data not showing in Google Analytics

Tags:

  • E-Commerce Tracking
  • Google Analytics
  1. Digbick
    Member

    Hello,

    I'm still not able to get Google Analytics E-Commerce Tracking to work. Sales take place, but in my Google Analytics (in the E-Commerce overview) the "counter" remains on 0.

    I've read all the posts here on the forum and I followed the instructions in the article "Google Analytics E-Commerce Tracking for WP eStore" : http://www.tipsandtricks-hq.com/ecommerce/google-analytics-e-commerce-tracking-for-wp-estore-850

    So...

    - I do have an Analytics account working properly.
    - I do have installed Yoast's Google Analytics For Wordpress plugin.
    - I do have E-Commerce Tracking enabled in my Analytics account.
    - I have checked the “Enable Google Analytics Tracking” checkbox in the setting menu of the WP eStore plugin.
    - I do have "Auto Return" turned OFF in my Paypal profile. So, yes, the buyer has to click "return to merchant" to get redirected to the thank you page.
    - I give Google Analytics plenty of time, because of the delay, to display the sales. Sales that happened yesterday still don't show in my Google Analytics account (0 sales yesterday, 0 sales today according to Google Analytics).

    Despite having done everyting correctly (I suppose), it still doesn't work.

    So, can you please help me out to identify and solve the problem?

    Some additional info:

    - I'm using the Thesis framework 1.7 with WP 3.0.1.
    - All my buttons are "buy now" buttons (I don't use the shopping cart)
    - I'm using the following plugins:
    * Akismet 2.4.0
    * Broken Link Checker 0.9.7.2
    * CommentLuv 2.81.3
    * Comment Rating Pro 2.12.1
    * Comment Rating Widget Pro 2.0.6.4
    * Google Analytics For Wordpress 4.0.9
    * Google XML Sitemaps 3.2.4
    * Gurken Subscribe To Comments 1.7
    * Popular Posts 2.6.2.0
    * PopUp Domination 2.0
    * Post-Plugin Library 2.6.2.1
    * Random Posts 2.6.2.0
    * Recent Comments 2.6.2.1
    * RSS Footer 0.9.8
    * Search Meter 2.7.3
    * Simply Exclude 1.7.8
    * Sociable 3.5.2
    * Top Commentators Widget 1.3
    * W3 Total Cache 0.9.1.3
    * WP eStore v4.3.1
    * WP Page Numbers 0.5

    Thank you in advance,

    Digbick

    P.S. I've done a debug with the Google Analytics for Wordpress plugin, but it generates a lot of "messy" info I don't understand at all (I saved the log, maybe it could be useful). After that I turned off the debug mode as advised by Yoast.

    Posted 1 year ago #
  2. amin007
    Key Master

    After PayPal made some changes to its new checkout I had to make changes to eStore so it works with both classic and the new PayPal checkout. One of the main changes that was done is in the post payment transaction result display. Before you had to have the Auto Return off but now that eStore uses PDT (payment data transfer) you need to have auto return on. Please check the video on this post to make sure you have the post payment transaction result display working fine first:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

    Once you have that working then do a test transaction and after the transaction (when you get directed to the "Thank You" page) view the HTML source code of the thank you page. Copy and paste this HTML code in a text file and send it to me so I can check if the analytics code is there.

    Posted 1 year ago #
  3. optimizationtutor
    Member

    I am having the same issue.

    Posted 2 months ago #
  4. admin
    Key Master

    http://www.tipsandtricks-hq.com/forum/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue

    Posted 2 months ago #

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