How are updates sent to the clients?
Updates are sent via email to the address where you first received the product after purchase. If you want to receive the updates in a different email address then let us know and we will change it in our customer database.
You can also request for updates anytime you want from the following page:
http://support.tipsandtricks-hq.com/update-request
We prefer that you request and get the update when you have the time and feel like working on your site. WordPress plugin updates are usually smooth but sometimes it can go wrong. If you follow this model then you are less likely to get taken out by surprise as you will have time to deal with the issue.
When are updates released?
We actively work on our plugins so we are continuously adding small features to the plugins. We send out updates to our existing customers once we accumulate these small updates and reach a milestone and have performed a reasonable amount of testing. The key message here is that we will only send out an update when we are confident that the upgrade will be smooth and will not cause any issues.
The reason is that we don't like to send emails every few days to give you a little update here and there and break some part of your perfectly working site. Don't you hate plugins that break after every upgrade?
With that said, if you see a feature that is listed on the documentation site that you think you are missing and can't wait to get it then feel free to use the update request form on the following page to request an update (don't forget to include your PayPal email address so we can verify the purchase).