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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

Invalid Currency Used

(2 posts) (1 voice)
  • Started 4 months ago by dangermoose
  • Latest reply from dangermoose
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  • currency
  1. dangermoose
    Member

    Hi there. We are using the wp eStore plugin for a clients site. We had added a series of dropdowns so the user can choose to pay for a subscription in a variety of currencies.

    I've received an error from a customer who tried to purchase a subscription. The product is set up using GBP which I'm presuming is the issue (the user had chosen the Euro dropdown). If I remove the GBP currency from the product & also in the main settings menu does it then default to whatever currency is chosen by the user? Or does it require a currency in the main settings?

    Thanks.

    ===== Exact Reason for This Failure =====

    Here are some more details for the exact cause of this transaction failure...
    Invalid Product Currency Used: EUR

    Posted 4 months ago #
  2. dangermoose
    Member

    In the end I resolved the problem by creating a duplicate product for each currency, seemed the easiest way at the time.

    Posted 4 months ago #

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