Tips and Tricks HQ Forum

Support Forum for Tips and Tricks HQ Products

Register or log in - lost password?

Search the Forum

Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

Manual mode does not create Customer or Order

(2 posts) (2 voices)
  • Started 1 year ago by milehigh
  • Latest reply from wpCommerce
  • Related Topics:
    1. Manual checkout to send-out Purchase Email
    2. Manual Checkout / Status: Unpaid / don't send registration-link
    3. Removing fields in manual checkout
    4. Populate Manual Checkout From from eMember data
    5. Manual Checkout And Affiliate Commissions

Tags:

  • Manual Checkout
  1. milehigh
    Member

    Manual mode does not create a Customer, or an Order?

    My customer created an order, received successful confirmation on the web of completed order, and he received (and forwarded to me) an order confirmation email. I eventually also received Admin order confirmation email.

    But there is no new customer registered in eStore, and no Order registered.

    Is this how it should work? Seems to me that I should at least have a new customer record, and maybe also a new order?

    Posted 1 year ago #
  2. wpCommerce
    Moderator

    I think a new feature has been added to wp eStore which allows you to add your customer to the database. Just request for an update and it should fix the issue.

    Posted 1 year ago #

RSS feed for this topic

Reply

You must log in to post.

Tips and Tricks HQ Forum is proudly powered by bbPress

Tips and Tricks HQ  | WP Shopping Cart  | WP Affiliate Software  | WordPress Membership Plugin