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Member List Not Displaying

(5 posts) (3 voices)
  • Started 5 months ago by marcusc
  • Latest reply from marcusc
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Tags:

  • Manage Content Protection
  • manage members
  1. marcusc
    Member

    When I navigate to Manage Members, I cannot get a list of my existing members to display so that I can manage them. I see the "Loading" text appear briefly, then it disappears and nothing happens. The list never appears.

    Also, same thing happens with Manage Content Protection. None of the existing pages load.

    Please advise.

    Posted 5 months ago #
  2. Peter
    Moderator

    Hi,
    Sounds strange indeed. Might be a conflict somewhere with your theme or another plugin.
    Please perform the following tests:
    http://www.tipsandtricks-hq.com/forum/topic/test-to-identy-a-conflicting-theme-or-plugin

    Posted 5 months ago #
  3. admin
    Key Master

    It would also be a good idea to load a fresh build of the plugin:
    http://www.tipsandtricks-hq.com/forum/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Posted 5 months ago #
  4. marcusc
    Member

    Most updated version of plugin corrected problem.

    However, getting an error when I try to access a page that the user has permission to access. It says "Content Is Restricted" even though that user has permission to access. Access is granted through the page settings:

    Yes, content is protected.

    The two membership levels are granted access. This user is in one of those two levels.

    Please advise.

    Posted 5 months ago #
  5. marcusc
    Member

    Never mind, forgot to set global access to pages for the membership levels.

    MC

    Posted 5 months ago #

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