Okay I found the condition that was causing this behavior for secondary membership level upgrade. Please get a new build of eStore from here and check it out (it should be fixed now):
http://support.tipsandtricks-hq.com/
Let me know how it goes.
Member not getting welcome email & admin cannot find the member purchase in WP
(20 posts) (3 voices)-
Posted 1 year ago #
-
Hi!
I downloaded a new build of eStore and ran test again just right now using same scenario. I get the Thank you for the purchase & Member Account Upgraded emails (yaayyy!), but when I log in it does not redirect me to the upgraded membership page I specified in the eMember settings. Also, when logged in as a member it still shows me as a free member. Is there a eMember short code to direct them to the upgraded membership page or am I missing a setting?
On the wp-admin/admin.php?page=wp_eMember_manage page -- under "Membership Level" it will show that the user is still a "free" member and I have to drill down on the username by clicking on the "edit" link to see that the user purchased paid membership or check on eStore, is this how it is normally supposed to appear or I we supposed to see under "Membership Level" Gold Member (example paid membership level title) instead of free?
Thanks! You've been such a great help! :) :)
Posted 1 year ago # -
When you use the secondary membership feature it doesn't upgrade the current membership level. It simply adds the new level to this profile. So this member's primary level is free membership but he also has the new level in his profile which will allow him to see content from both levels. You can verify this by editing the member in question and make sure that the additional level is checked for him.
If you don't use the secondary membership feature the plugin will upgrade their current membership level to the new one. So if a member was a free member and they pay for a gold membership their account will get upgraded to this level.
Most people use the later model for their membership site and it seem like what what this model too. So is there a particular reason you are using the secondary membership level feature?
Posted 1 year ago # -
Hi! I am trying to go far in wide in particular niche/website and wanted to have the ability in the future to add 4+ different video memberships on same website (in like topics) and have the customer be able to view the other video courses/memberships they paid for.
So for example, let's say Sally is free member for "Become a Better Hair Stylist" which hosts a few basic videos. Then she sees on same website that there is also other video content available via different memberships and the titles are:
Hair Coloring Techniques
Razor Cutting Techniques
Children HairstylesShe then purchases the "Hair Coloring Techniques" and "Children Hairstyles" membership video courses and now can see the "Hair Coloring Techniques" member area and can view those hair coloring videos in addition to the "Children Hairstyles" videos. When she logs into the main member area there are links to all the video membership courses she purchased.
She also sees that she can buy another membership level later on if she so chooses. She sees "Razor Cutting Techniques" and decides that she'll purchase that the next time she gets paid (lol). And when she comes back she purchases the "Razor Cutting Techniques" video membership course and can now view the "Razor Cutting Techniques" videos and of course the main member area shows the links to the other member video courses she purchased.
I realize that one can put the courses in order and place all the other videos in the new membership title; however, another customer, Linda, may just want access to the free member area and may ONLY want to purchase the "Children Hairstyles" video membership course and doesn't want the other videos courses (lol).
I also understand that I can just build other small membership sites; however, that's not my plan.
I see that I could just set up new WP directories and do it that way, but then customers would have to register (via form) for each video membership course they wanted -- and that's okay. I also see my affiliates would have to sign up for each membership courses' affiliate program since they're on different WP directories.
Anyways, I love your plugins and I think I'm funny. I may be backwards but I wouldn't have it any other way! Hee hee :)
Posted 1 year ago # -
I understand :) I think if I make it so the newly paid membership level becomes the member's primary level and the old one goes to his secondary membership then you will get what you are after. Let me know what you think and I will do the changes.
Posted 1 year ago # -
Hi!
Thanks! I am not using the secondary membership feature anymore.:)
Do you plan on in the near future adding third, fourth or more levels (kind of like your secondary feature only more) so that paid members can view ALL their other membership levels at the same time?(I hope I am explaining this right).
So it's kinda like renting cars in one dealership: Free car, family car, SUV, sports car. One customer wants the ability to drive all 4 cars anytime, any day, and doesn't want to lose privileges. Whereas maybe the other customer just wants the ability to drive 3 cars: the SUV, sports car, and family car.
Do you guys have a service for customizing the plugin/building on to it further? I totally think this plugin is one of the best WP member plugins out there right now. Thanks amin007! :)
Posted 1 year ago # -
The secondary membership level feature will do exactly what you explained. When you have the secondary membership level feature enabled it basically lets that member view all the content from all the membership level that is in he profile. So if member A has "Free Car", Family Car", "SUV" in his profile as additional membership then member A will be able to view content from all those levels.
The concept of Primary membership level exists because when a member has 5 membership levels in his profile for example we need to have one level as the primary level so we know which condition to apply where you can only apply one condition. For example can you redirect a user to 5 different after login page that you have specified for each of those membership levels? No, this is when the plugin takes the after login redirection value of the primary level and applies that condition. There are a few other situations like this where only one condition from a level can be applied. Let me know if that makes sense.
Posted 1 year ago # -
Hi! What happened was I HAD secondary membership level on and created 1 free member section and 2 paid member sections -- section B and C.
My problem was when a user bought B and then later bought C, it locked them out of member section B completely (and I didn't want that to happen coz member section B was a completely different video course section and I didn't want to add those videos to member section C ).
I even created a main member dashboard page redirecting all paid members to that page ONLY and put links to the free member section, B, and C section and stated on the member dashboard that if they paid for B and/or C memberships that they would have permission to view those sections by clicking on the links.
I am not redirecting them after they pay to the free section, b, or c section after they pay; instead I was redirecting ALL members to a member dashboard page where I placed the links to other sections (and if they paid for section B or C they'd be able to view the content by clicking on the links to that section, but it didn't work as it was locking members who had paid for 2 different member sections).
That's why I was trying to say if this was possible coz I couldn't get that when I tested it out numerous times. I was getting you can move up a level (upgrade and can't go back to the old member section -- e.g., silver member upgraded to gold member and all the content from silver section is added to the gold member page).
Posted 1 year ago # -
I see... You got it figured out now right?
Posted 1 year ago #
Reply
You must log in to post.