Tips and Tricks HQ Forum

Support Forum for Tips and Tricks HQ Products

Register or log in - lost password?

Search the Forum

Tips and Tricks HQ Forum » WP eMember » WP eMember Troubleshooting

membership levels not saving

(16 posts) (7 voices)
  • Started 2 years ago by efindlow
  • Latest reply from sxpiv
  • Related Topics:
    1. Members' Membership Levels Disappear
    2. Can't add membership levels
    3. Registration email incorrect & Multiple membership Levels for same account
    4. Multiple Membership Access to Products/Member Content Pages
    5. Automatically apply discount for a specific member level?

Tags:

  • membership levels
12Next »

  1. efindlow
    Member

    Hi this plugin seems perfect for what I need - however I m having a problem saving membership levels - I start to create one (Ive tried Bronze and Cafe) it says they are available - then it says created, but no listing is displayed. I ve tried this quite a few times and I cannot create a membership level that saves- I have a warning indicating that the plugin works better with php5.2 currently I have 5.16- so not sure if this is the issue or if I am doing something wrong any suggestions would be appreciated thanks

    Posted 2 years ago #

  2. amin007
    Key Master

    I have sent you an email.

    Posted 2 years ago #

  3. efindlow
    Member

    thanks for the quick support - I deactivated and deleted plugins and it now works cheers impressed by your product

    Posted 2 years ago #

  4. kc0buk
    Member

    Hi Amin,

    I'm having the same problem as @efindlow. I've already tried deactivating the plugin, removing the plugin files and reinstalling, but I still can't seem to save a new membership level. What would you suggest I try next?

    Thanks!
    Jeremiah

    Posted 1 year ago #

  5. Ivy
    Administrator

    Hi, I sent you an email regarding this issue. Please let me know if you do not receive it.

    Cheers,
    Ivy

    Posted 1 year ago #

  6. kc0buk
    Member

    Thanks again for your help Ivy!

    For those who may have this issue in the future, if you are using Chrome (for Mac) or Safari, try creating your new member level in Firefox. Firefox, along with a few other updates Ivy provided to the plugin code fixed the problem for me.

    - Jeremiah

    Posted 1 year ago #

  7. marcusc
    Member

    I am having the same trouble. I am getting the following error when trying to save a membership level:

    Membership Level "Basic" couldn't be created due to error.

    Have tried different settings, but no cure yet. I am using Firfox as my browser. Any ideas?

    Posted 1 year ago #

  8. Ivy
    Administrator

    Hi Marcus,

    I have sent you an email regarding this issue. Please let me know if you do not receive this email.

    Cheers,
    Ivy

    Posted 1 year ago #

  9. marcusc
    Member

    Ivy,

    I replied via email but haven't heard back yet. Any ideas?

    Marcus

    Posted 1 year ago #

  10. marcusc
    Member

    Ivy,

    Fixed!

    I decided to deactivate all plugins in my installation. I then tried to create a product in eStore and a membership level in eMember and it still didn't work. So I instead deleted the eStore and eMember plugins completely, then re-uploaded them via FTP, re-activated them one at a time. I was able to successfully add a membership level and a product.

    Not sure what the problem was but now all is fine.

    Thanks,
    Marcus

    Posted 1 year ago #

RSS feed for this topic

12Next »

Reply »

You must log in to post.

Tips and Tricks HQ Forum is proudly powered by bbPress

Tips and Tricks HQ  | WP Shopping Cart  | WP Affiliate Software  | WordPress Membership Plugin