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Tips and Tricks HQ Forum » WP eMember » WP eMember Troubleshooting

membership levels not saving

(16 posts) (7 voices)
  • Started 2 years ago by efindlow
  • Latest reply from sxpiv
  • Possible Solutions (Related Topics):
    1. Membership Levels Not Saving/Deleting Member Level Resets All Levels
    2. Can not update membership levels
    3. eMember removed membership levels to re-vamp, now can't make new levels
    4. Membership levels merged with subscription length.. possible?
    5. Members and Membership Levels disappeared on site move

Tags:

  • membership levels
« Previous12

  1. Johan
    Member

    Ivy,

    I installed your plugin on a wordpress 2.9.1 version and tried to create new levels. I received a "Membership Level "Free" couldn't be created due to error." and no level was created. Tried with IE8 and Firefox

    Do I have to do other prep?

    Posted 2 years ago #

  2. Ivy
    Administrator

    Hi Johan, I sent you and email regarding this issue. Please let me know if you do not receive this email.

    Cheers,
    Ivy

    Posted 2 years ago #

  3. sxpiv
    Member

    Hi Ivy.
    I installed your e-member plugin on a wordpress 2.9.1 and everything was ok,till im upgrade it to 3.04version and tried to create new levels. I received a "Membership Level "Coustomer" couldn't be created due to error." and no level was created.
    Can you tell me,how can im fixing it?
    Thanks sxpiv

    Posted 1 year ago #

  4. amin007
    Key Master

    Did you recently upgraded the plugin and forgot to deactivate and reactivate it? You can get a recent build of eMember plugin from here:
    http://support.tipsandtricks-hq.com/update-request

    Try upgrading the plugin and let me know how it goes.

    Posted 1 year ago #

  5. sxpiv
    Member

    Hi Amin007

    Im download the update.
    deactive the emember plugin
    im change the all files whit midnight commander
    than reactivate the emember
    restart the webserver including phpmyadmin,apache
    after this steps im try to add a membership level
    and i get the same error message
    This:"Membership Level "test" couldn't be created due to error."

    Its very importent for me.have you any other idea,why is not working whit 3.4 wordpress?
    the all other software are working
    my website address is:
    http://sxpiv.dyndns-server.com/dr/

    and i can give you an admin account if you want.
    im just woundering,because when im buy this plugin(on 20th of november 2010)i had the 2.9 version of wordpress.and that time its works perfectly.but wouldnt work now:(
    Please help me!
    Thanks Zoltan

    Posted 1 year ago #

  6. sxpiv
    Member

    Hi Amin!

    Im found the solution!:)
    Its the following:
    1/Deactivate the emember plugin
    2/delet the hole e-member plugin.
    3/open the phpmyadmin and delete the 2 emember file from database
    4/restart the xampp web server software
    5/extract the new updated emember to the plugin directory.
    6/activate the plugin

    And Magic.
    its works again!
    Thanks everything!!!
    Zoltan

    Posted 1 year ago #

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