No download link and no email after purchase

(4 posts) (2 voices)

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AXE
Member

Hi,

I read the docs and tried to reinstall eStore, but I still don't have any email nor a download link after a purchase.

I added this tag to the Thank You page: [wp_eStore_transaction_result:end] , as stated in the docs, but no link appears in the Thank You page after a purchase.

Any help?

Thanks

Posted 4 months ago #
Peter
Moderator

Hi,
The following post might be of assistance:
http://www.tipsandtricks-hq.com/forum/topic/customer-not-receiveing-link-in-email-and-not-being-redirected-to-thank-you-page

Posted 4 months ago #
AXE
Member

I have received an email with a failure notice. This is the reason:

Funds have not been cleared yet. Product(s) will be delivered when the funds clear!

Posted 4 months ago #
Peter
Moderator

Hi,
This is due to paypal which has put your sale in a pending state.
Please see this for more info:
http://www.tipsandtricks-hq.com/forum/topic/funds-have-not-been-cleared-yet

Posted 4 months ago #

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