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No sales after purchase

(12 posts) (5 voices)
  • Started 1 year ago by shahrul
  • Latest reply from Ivy
  • Related Topics:
    1. Sales/Commissions not recorded
    2. Can't download purchases
    3. Sales not being registered
    4. Full store page but restricting Add To Cart functionality to members only
    5. Coupon code area not showing up in the cart on my page

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  1. shahrul
    Member

    hi

    i try make purchase using manual checkout. after purchasing and completed the form in manual checkot form (http://www.urbanheadline.com/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php) there is no sales in the WO eStore Status as well as in the Manage Customer Menu. But the WP Affiliate works and award a commission

    Posted 1 year ago #
  2. Ivy
    Administrator

    Hi, There has been an update to the eStore and we have added some features so the sale and customer information is recorded when the manual checkout is used. In earlier versions you had to fill in all the information for a purchase. Please see the following post on how to get an update and this should fix your problem: http://www.tipsandtricks-hq.com/forum/topic/how-and-when-do-you-get-an-update

    Posted 1 year ago #
  3. shahrul
    Member

    Hi

    I just received estore updates as your recommendation . after activation the update plugin, the database Automatically Update Customer & Products but a new problem WP Affiliate not working as before. there is no commission awarded for successful purchase (i have check the Automatically Award Affiliate Commission)

    thanks

    Posted 1 year ago #
  4. shahrul
    Member

    And the other thing is that the updated eStore made my wordpress theme tabber not working as before

    Posted 1 year ago #
  5. wpCommerce
    Moderator

    WP eStore plugin has got nothing to do with your theme. Did you install any other plugin?

    Posted 1 year ago #
  6. amin007
    Key Master

    "eStore made my wordpress theme tabber not working as before" - can you give an example of what you mean by "not working as before"?

    There seems to be an issue with the manual checkout commission after my last patch (I have updated the plugin again to address this issue and sent you a copy)

    Posted 1 year ago #
  7. shahrul
    Member

    hi

    the tabber on my wordpress theme not working after upgrade the eStore Plugin
    http://www.urbanheadline.com/workshop-photoshop-cs4.html

    Posted 1 year ago #
  8. amin007
    Key Master

    It works fine for me. Are you still having this issue?

    Posted 1 year ago #
  9. shahrul
    Member

    Yup this is the original tabber but after upgrade, this tabber not working as it is...so i stick to old version..

    Posted 1 year ago #
  10. Ivy
    Administrator

    Hi, We will need to take a closer look at your site to see what is happening and to troubleshoot this issue. I will send you a site access request. Please let me know if you do not receive this email.

    Posted 1 year ago #

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