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not sending email

(7 posts) (2 voices)
  • Started 1 year ago by eugene17
  • Latest reply from eugene17
  • Related Topics:
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  1. eugene17
    Member

    hi,

    how can i debug the email functionality? i am able to pay via paypal and receive the details of the customer, however the outbound email doesn't seem to work. i'm working with the hoster and they told me that the wordpress mail functionality works. (when you comment or create a new user) hope you can help.

    thanks!

    Posted 1 year ago #
  2. eugene17
    Member

    whoppss. saw the other post on turning debug on. will update shortly :)

    Posted 1 year ago #
  3. eugene17
    Member

    got the debug working and the strange thing is that it says everything is working. not in my junk folder either :(

    [admin deleted debug info]

    Posted 1 year ago #
  4. eugene17
    Member

    hi amin,

    i was able to send an email from wordpress (created a new user with the pw emailed) the email went to junk but essentially succeded. now i'm a bit stomped on why the plugin is not sending the email :( hope you can help.
    Thanks!

    Posted 1 year ago #
  5. amin007
    Key Master

    The following two lines in your debug confirms that the email sent from the pluing:

    [05/30/2010 11:54 AM] - SUCCESS :Product Email successfully sent to ****@gmail.com.
    [05/30/2010 11:54 AM] - SUCCESS :Notify Email successfully sent to ******@gmail.com.

    Now, why didn't the email arrive in your inbox? ... that is a different issue. Usually when I have seen this it has always been one of the following three reasons:

    1) Your server is blocking the mail from going out.
    2) You didn't specify a proper "from address" (e.g. your from and to email addresses are both the same)
    3) It's going to the spam folder of your inbox.

    Posted 1 year ago #
  6. eugene17
    Member

    have you encountered before that it goes to spam on yahoo but in gmail it doesn't even show up? i got my hoster to change my mail server but now i have to wait :(

    Posted 1 year ago #
  7. eugene17
    Member

    hi amin,

    i'm investigating more and more and it seems that my dns doesn't have an spf entry. i'll update this thread in case somebody encounters the same problem.

    Posted 1 year ago #

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