Number of attempts in recurring Billing « Tips and Tricks HQ Forum

Number of attempts in recurring Billing

(3 posts) (2 voices)

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lorenzogiacomini
Member

Hi,
in the "Recurring Billing" section of "Add/Edit Products" is it possible to set a greater number of times (now is 2) of attempts after a payment failure?
I use PayPal as payment processor.

Thanks

Lorenzo G.

Posted 4 months ago #
admin
Key Master

PayPal only has the following option for the reattempt on failure feature (PayPal doesn't allow you to configure how many times it will be reattempted):

If the payment fails, the payment will be reattempted two more times. After the third failure, the subscription will be cancelled.

Posted 4 months ago #
lorenzogiacomini
Member

Thanks

Lorenzo Giacomini

Posted 4 months ago #

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