On a 30 day free membership, a person who is on vacation out of the US can't login. I looked for a setting but am not sure eMember is the problem, i.e, a wi-fi that's not secure - would that block the login?
Pat
Out of the US (United States) Member Login
(2 posts) (2 voices)-
Please make sure you do not have the "Login Restriction by IP Address" option enabled in eMember or check the number in there. Also check the blacklist section (Members -> Manage blacklist) to make sure that this customer is not there.
Posted 4 months ago #
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