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Product method or map

(2 posts) (2 voices)
  • Started 3 months ago by cluttercutt
  • Latest reply from Peter
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  1. cluttercutt
    Member

    I am using WP e-store on this site: teamtravelers.com and we're selling memberships. But they aren't really memberships, just a fee for traveling as a group but they do get special things. see: teamtravelers.com/membership What I want or mapped is the following:

    Full pay product $249
    goes to checkout page where they can see an upsell for luggage tags
    Pays via PP
    receive an autoresponder via GetResponse

    At this point I can have them return to a page. What we need are the following details:
    name
    address
    phone number
    contact information

    Will PP supply that to the e-store or do I need to do something else? I thought they could return to a page to fill out the info we need but that's an extra step. Would be nice to have in the e-store. Or should I be using the shopping cart plug-in?

    Now, the next problem is we have a 2 pay option. Evidently I need to make this a subscription, which I have but the button isn't set-up that way because we want them to go to the checkout page to see the upsell of the luggage tags. This one really puzzles me and I'm not sure how to make this work. The map is the same on the method. Make sense.

    Posted 3 months ago #
  2. Peter
    Moderator

    Hi,

    1) Regarding your collection of customer details such as address/phone etc please this post which might answer your question:

    http://www.tipsandtricks-hq.com/forum/topic/no-address-information-from-paypal

    Also as you've already mentioned, you can quite easily place a form with the relevant collection details in the return url "thank you" page which customers can be re-directed to after they pay through PayPal.

    2) For your 2 pay option you will have to set up a subscription product to achieve this.

    Subscription products behave differently to "normal" products in that PayPal uses a different API and because of this you can't add items to cart which means your original up-sell idea will not work.

    However you can do the up-sell after payment has been processed in PayPal and the customer is redirected to the page of your choice, eg, Thank you page.

    But instead of using the same Thank you page as the first product, you can specify a separate return url for the subscription product by filling in the "Return URL" field in the "Buy Now or Subscription Type Button Settings" of your product's configuration.

    Posted 3 months ago #

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