I am a new user and not super technical. I watched all of the videos and when I add products and categories it says they are created at the top when I hit "Save Product" however, no products are categories are showing up. I did a search and found a post where people were talking about tables and SQL server but I do not know how to do that. Please help.
Thanks!
This means the database tables didn't get created or the columns are out of sync.
You shouldn't have to do anything with the SQL server. If you have recently upgraded the plugin then there is a good chance that you forgot to do the "deactivation" and "reactivation" of the plugin.
If this is the first time you are installing it then please deactivate the plugin and reactivate it but at activation time pay close attention to see if you get any "Fatal Error... " message. Let me know how you go.
Can you please tell us if this was the first time you installed the plugin or you recently upgraded the plugin?
am having the same problem.just bought this plugin and whenever i add product from the admin,the item is not showing on my list of products
Hi, We will need to have a quick look at your sit to see what is causing this issue. I will send you and email with a site access request form.
If you have any questions please let me know.
Cheers,
Ivy
Hi again,
After upgrading the plugin I am now having the same issue. It says the new product is created, but it doesn't save.
I forgot to deactivate the plugin before I upgraded it, but I deactivated then reactivated it again afterwards.
Help please!
Thanks, best wishes,
Melinda
This is one of the easiest kind of issues to fix :)
Basically it happens if you don't do the deactivation and reactivation properly at upgrade time but it's not a big issue (there is nothing fatal that you can do here so relax :)
I will jump on your server and fix it for you. Expect an email from us.
You fixed it already. Thanks heaps!
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