I noted that I've gotten a lot of returned emails related to member signups. It seems that no recipient email address is being inserted into the email that provides the username and password.
Basically, it seems my members are signing up and not receiving their info.
I see in settings where I can set the "from" parameter. Where can I check that a recipient email address is being inserted (perhaps a template, etc.)?
Thanks!
gary
The recipient email address is used as the "To" address when the member hit's the register button and the email gets sent to them. You should be able to create an account yourself and test the process out.
Not sure if you getting spam bot attacks but are you using reCAPTCHA on your registration form?
Trying to make a "test" account presented a new problem.
Using the login widget, when I click "Join Us" results in this URL: http://youremployeehandbook.com/news/member-logout/.$join_url and a 404 error.
How can I fix this so I (and others) can create an account?
Thanks!
gary
Hi Gary, please get a fresh version of eMember from here and let me know if you still see this after the update:
OK, thanks. WIll do.
gary
OK, the update fixed the registration/log-in widget and I was able to create a test account.
I received the welcome email to the email address I entered when I registered, and then the admin notifications of sign-up. So it seems everything is working properly.
Can't figure why emails from 10/1 were returned because of no sender, but I'll look into it more. Any ideas you have are welcome.
gary
Hello,
Here:
http://dev.allinpixels.com/?page_id=85
Ive created a testing registration page. I registered as I would normally do, but I never got my confirmation email.
I tried to retrieve my password with the "forgot password" on the widget, and didn't receive an email either.
This is a test site, I installed the plugin in two of my websites and they were working well till a week ago, suddenly it stopped sending emails.
I did get the update plugin by email a month ago, so this is the latest version... I assume??
Hello,
Here:
http://dev.allinpixels.com/?page_id=85
Ive created a testing registration page. I registered as I would normally do, but I never got my confirmation email.
I tried to retrieve my password with the "forgot password" on the widget, and didn't receive an email either.
This is a test site, I installed the plugin in two of my websites and they were working well till a week ago, suddenly it stopped sending emails.
I did get the update plugin by email a month ago, so this is the latest version... I assume??
here is what I used to receive, and I knew they were receiving the email as well:
A new member have registered. The following email was sent to the member.
-------Member Email----------
Dear so-and-so
Your registration is now complete!
Registration details:
Username: xxxx
Password: 0000
Please login to the member area at the following URL:
Thank You
The web Team
Note: This is an automated email, please, do not reply.
------End------
Email issues are easy to address. One of the three things are probably :
1) The "Email Settings" wasn't saved
2) The server is blocking emails sent out by a script
3) The email is going to the junk email folder
When I go to the registration page you mentioned I only see the shortcode which means eMember is not active so I couldn't test it.
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