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Tips and Tricks HQ Forum » WP eMember » WP eMember Troubleshooting

Registration email incorrect & Multiple membership Levels for same account

(13 posts) (5 voices)
  • Started 1 year ago by Kevin
  • Latest reply from admin
  • Possible Solutions (Related Topics):
    1. After Registration Page - Incorrect error stating email address already exists.
    2. Free Membership email registration not sent at all
    3. For premium membership, no complete registration email generated
    4. Registration email has incorrect link
    5. Multiple levels purchased = multiple accounts

Tags:

  • eMember
  • membership levels
  • multiple member levels
  • registration
12Next »

  1. Kevin
    Member

    Hi there
    using the latest V5.6.9 but loaded V5.6.7 too for checking .
    Email Registration text is not correct
    http://img.skitch.com/20100917-xypxd964hae1w12narnph9su5c.jpg

    I do have a registration page setup but the link in the email is not correct

    "You have reset your password.
    Membership details:
    Username: {user_name}
    Password: {password}
    Thank You"

    Manually creating a link is correct though in the Admin Functions, so why not in the mail .

    Following through with this link to create a User Account
    it seems I cannot add multiple membership levels to the same account not unless I create a new account and different email address.
    My setup I guess this helps :)
    Using wp-eStore i have different products to match individual membership levels
    Product A - Personal , Product A - Developer. Product B - Personal - Personal , Product B Developer and so on

    Is there a way I can solve the registration email issue?
    and importantly handle multiple levels for the same accounts?

    Thanks in advance

    Posted 1 year ago #

  2. amin007
    Key Master

    You should be able to empty out the value in the "The Email Body" field for the complete your registration section then hit the update options button. This will automatically set the default value in that field again.

    I sent you another build of eMember which should take care of this bug.

    "it seems I cannot add multiple membership levels to the same account" - WordPress doesn't let you create two user accounts with the same email address in the same installation. I am pretty sure the same is true for simple press forum plugin. This is why we have this restriction in eMember. Otherwise a wordpress user integration is impossible as you will have one member who doesn't have a corresponding wordpress user account. Let me know if it makes sense.

    Not sure if this will fit your need but you can create additional membership levels such as "Product A personal + Product A developer" and then let people upgrade to this level who wants to buy both accounts rather than creating separate accounts.

    Posted 1 year ago #

  3. Kevin
    Member

    Would it not be easier to remove any thinking on the customer to have an option in the registration of the new product , 'Already a Customer,/ Member ? Then sign in here' where they will go to a login page enter their credentials and get the new product/level assigned to them.

    By all means if they want to create another account that is fine but then there would be a suitable way for existing customers/members to have additional levels.

    Posted 1 year ago #

  4. Kevin
    Member

    PS I have looked into create a Product A Personal + Product A Developer instance but since I am selling digital goods, they will also want Product B, C and so on.This way I can silo information and communication relevant for each type of customer level.
    Doing a Auto Upgrade Level will not fit my needs as this only works on a number of days duration.

    Posted 1 year ago #

  5. amin007
    Key Master

    If you need your members to have multiple accounts for different membership levels then you can't do it using eMember.

    Membership renewal or upgrade is pretty easy actually. Whenever a member makes a payment for a membership (the buttons you created for different membership level payment) his/her account will get automatically upgraded to that level after the payment. No need to fill any form anymore. So you just have to instruct your members to go to a page that has various membership payment buttons and make a payment.

    Posted 1 year ago #

  6. IMGIGClub
    Member

    Amin,

    Simple:Press Forum lets a user accumulate forum access based on roles they are assigned. If you assign a person to 4 different roles, one after another in Wordpress, then they will have access to 4 different Forums by the time you are done. Yep, they can only have 1 role at a time. But they can have multiple Forum memberships triggered by the roles that have been assigned to them.

    I will be adjusting things to work here - One account, multiple memberships. It would be nice if eMember could do this without modification. When a customer gets "Video Training A" they will gain access to a discussion area for that in my Simple:Press Forum. When they then get "Video Training E" they will additionally get access to THAT discussion area in my forum.

    And I plan to give them access to BOTH membership areas of eMember. If I have to, I'll hack something up based on "capabilities" - people can still have as many capabilities as you like. So I'll have capability "Video Training A" and "Video Training B" and "Video Training C" and "Video Training D" and "Video Training E" and ... You get the idea.

    Amin - you could make this work much faster than me. Would be great if you beat me to it, mate...! ;-)

    Cheers,
    Tim

    Posted 1 year ago #

  7. amin007
    Key Master

    That's actually a good idea. We will try to do something similar with the membership level. So everytime the membership level changes it would accumulate them somehow. We will look into it.

    Posted 1 year ago #

  8. IMGIGClub
    Member

    :-) Hooray! If this gets added, it WILL make me jump for joy!!

    Posted 1 year ago #

  9. amin007
    Key Master

    Trust me I want to add this but I need to make sure we add it in a way that doesn't complicate the overall setup otherwise I loose the benefit of the plugin being easy to use.

    Posted 1 year ago #

  10. Kevin
    Member

    Hi there
    I am looking to be able to have a non linear access for members.

    If I have 100 classrooms (levels) and a person purchases class #2 and is offered an upgrade to #3 and #4 during the process of watching videos on each preceding level and they buy those but along the way but then also purchases classroom #57, can their access be limited to just these 4 levels and not all levels from #4 to #57 ?

    Or does the plugin allow access to all levels from the highest number down?
    Thanks again

    Posted 1 year ago #

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