Just set up a new store using Paypal as the payment processor and this time we're using the Payment data transfer system. After a payment, the client is sent to the return URL but the download details don't appear although the short code was placed on the page(they still receive an email with the download link). Any ideas.
Also, I just noticed, the Shopping Cart does not clear to zero after the payment is made.
Neil
No Peter but it does now.Many thanks for that.
Was that also causing the Shopping Cart not clearing as well.
Neil
Hi Peter
I spoke too soon. I did a fullpurchase on a product and from Paypal the thankyou page appeared but the the download link.
Also, the shopping cart did not clear.
Neil
Hi Neil,
Regarding the shopping cart not clearing - are you by any chance using any type of maintenance plugin? If so please deactivate it because this has been known to cause such behaviour.
Regarding the absence of download link on the thankyou page - can you please double check that you have the following shortcode on the thankyou page:
[wp_eStore_transaction_result:end]
In addition, please see the following video which explains how to set up download link and follow it's instructions from scratch:
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499
Also, can you send a link to your thankyou (or return URL) page?
I've looked at your debug file and the logs show that the purchase was correctly processed and the download link was identified so we need to check if there's something on that page preventing the shortcode from working properly.
Hi Peter again,
I've removed some plugins I installed yesterday morning and will be doing another trial purchase later this morning. I'll let you know the outcome.
Neil
Peter,
I've just processed another trial sale on our new site http://www.thesecretsolved.com and achieved the same result - the download link not appearing on the "thank you" page.
Your further assistance appreciated.
Neil
1. What version of eStore are you using?
2. Have you recently added any plugin to this site?
3. Share the content of the debug file.
You must log in to post.
