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Tips and Tricks HQ Forum » WP Affiliate Platform

sale not showing in affiliate admin area

(2 posts) (2 voices)
  • Started 12 months ago by ratracegrad
  • Latest reply from amin007
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  1. ratracegrad
    Member

    I am using both wp estore and the affiliate plugin. To test I purchased an item, paid at paypal, got email to download my product. The affiliate admin area does not show the sale has been made.

    I have debug enabled. I am posting part of the information from the debug file below. It appears that it tracked the sale but it does not show up when I go into the affiliate admin area and log at sales nor does it show a sale if I logon to my affiliate account.

    Any suggestion on why this is not showing in the admin area of the affiliate plugin as a sale? Nor in the afilliate section when I logon to my affiliate account?

    Thanks for the help
    ---------------------------------------
    SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.
    [05/27/2011 3:11 PM] - SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.
    [05/27/2011 3:11 PM] - SUCCESS :AWeber signup email sent.
    [05/27/2011 3:11 PM] - SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.
    [05/27/2011 3:11 PM] - SUCCESS :WP Affiliate Platform is installed, registering sale...
    [05/27/2011 3:11 PM] - SUCCESS :Price of the currently processing item : 16.99
    [05/27/2011 3:11 PM] - SUCCESS :The sale has been registered in the WP Affiliates Platform Database for referrer: ratracegrad with amount: 4.25
    [05/27/2011 3:11 PM] - SUCCESS :Awarding 2nd tier commission if applicable
    [05/27/2011 3:11 PM] - SUCCESS :Paypal class finished.

    Posted 12 months ago #
  2. amin007
    Key Master

    The database tables columns seem to be out of sync. This can happen if you upgrade the plugin without deactivating and reactivating them as explained in the upgrade instruction.

    Please do the following:

    1. Get a fresh build of eStore and affiliate plugin from here:
    http://support.tipsandtricks-hq.com/update-request

    2. Follow the update instructions explained here:
    WP eSotre - http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31
    WP Affiliate Platform - http://www.tipsandtricks-hq.com/wordpress-affiliate/wordpress-affiliate-platform-installation-guide-6

    3. Do the test again and let me know how it goes.

    Posted 12 months ago #

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