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Search Results Issues

(17 posts) (2 voices)
  • Started 7 months ago by kmk293
  • Latest reply from admin
  • Possible Solutions (Related Topics):
    1. Search results not filtering restricted content
    2. Product display versus search results
    3. eStore - Can customer search by price
    4. Site Search doesn't find products in the store.
    5. eStore - Thumbnail size with search shortcode

Tags:

  • product page link
  • search results
12Next »

  1. kmk293
    Member

    I have 2 issues:

    1) For the [wp_eStore_product_search] search resluts, the link to the product page isn't working properly. When I hover over the link my pointer doesn't turn into a hand, it turns into the "I" (not sure what the technical term for this is) as if i'm about to enter text into a field. When I click it does nothing. How do I get this link to take me to the product page?

    2) For the [wp_eStore_product_search_with_add_to_cart_button] search results, the link to the product page DOES work properly. When I click "add to cart", the product appears in the cart widget in my sidebar. However, when I click on the link in the widget to view the product, it doesn't take me to the product page, it takes me to the page where I clicked add to cart. When the buyer click the widget link, it takes them to the search page with no results. Is there any way to modify the widget so the link returns the buyer to the product page URL that is entered in the back end?

    Thanks so much! I love this plugin! The support is absolutely amazing!

    Posted 7 months ago #

  2. admin
    Key Master

    Bear in mind that the search result will only have link to the product details page if you have specified a URL for that product in the "Product Page URL" field of the product in question. So my question to you is, can you verify that you have filled out that field for each of your products?

    Posted 7 months ago #

  3. kmk293
    Member

    Yes, I do have a link in the "Product Page URL" field. As i mentioned, it works for the [wp_eStore_product_search_with_add_to_cart_button] shortcode but not for the [wp_eStore_product_search] shortcode, which is why i'm confused.

    Posted 7 months ago #

  4. admin
    Key Master

    Please post a link to the page where you have placed this shortcode. What version of eStore are you using?

    Posted 7 months ago #

  5. kmk293
    Member

    So after creating this test page I've realized something about the [wp_eStore_product_search] shortcode. The only link that doesn't work is the first search result. If multiple products show up, then all of the product page URL links will work except for the very first one.

    I've created a test page with both search functions:

    http://www.pianokingdom.com/test-page/

    Type into the search field "Kevin King" to see what i'm talking about.

    For the second issue, if you type in "Kevin King" into the second search field, and click "add to cart" on any of the products, the product will move into the widget on the right. But when you click on the product URL in the widget it will bring you back to the test page. I want this link to take the buyer back to the initial product page.

    I appreciate you a lot, this plugin rocks!

    Posted 7 months ago #

  6. kmk293
    Member

    Oh and i'm using eStore v5.9.9.5 and wordpress 3.2.1

    Posted 7 months ago #

  7. admin
    Key Master

    Thank you for the details.. makes it easy to see the issue. Anyway, it looks like the HTML code is broken for the first entry that gets displayed in the search result (this is why the browser cannot see that it is a link). Can you please do the following to make sure that this is not happening from some code modification:

    Please do the following:

    1. Deactivate and delete the currently installed version of the plugin(s).
    2. Download a fresh build of the eStore extra shortcodes plugin from here:
    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460
    3. Upload and activate this version of the plugin(s).

    Now test it out and let me know how it goes. Also, please just keep only the following shortcode on that page and nothing else (this will help isolate the coding error to that shortcode only):

    [wp_eStore_product_search]
    Posted 7 months ago #

  8. kmk293
    Member

    Am I going to lose all of the products that I've uploaded?

    Posted 7 months ago #

  9. admin
    Key Master

    Nope, you never loose your products or settings data when you update the plugin with a fresh version. This is explained on the plugin installation and update documentation.

    Posted 7 months ago #

  10. kmk293
    Member

    Cool, thanks so much. I've deactivated, deleted, and re-installed both plugins and i'm still getting the same error(s). I updated the test page with just the [wp_eStore_product_search] shortcode per your request.

    Posted 7 months ago #

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