Shopping Cart on WP Page doesn't appear sometimes

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Shopping Cart on WP Page doesn't appear sometimes

(5 posts) (4 voices)

Started 1 year ago by okgood
Latest reply from amin007
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shopping cart empty

okgood
Member

I've read other forum posts, but can't find the answer to my issue.

I've created a WP page called "shopping-cart" and added the short code [wp_eStore_cart] to it. When I refresh my site and click on the "shopping-cart" page I see the cart and it tells me it's empty. That's fine. Then when I add a product to the cart, it shows in the cart. This too is fine.

BUT THEN ... if I browse to another part of my site, like the NEWS or ABOUT page, AND THEN go back to the shopping cart page, the cart shows as being empty. This is with Google Chrome.

When I try this on IE, the cart is empty no matter what I do.

Posted 1 year ago #
Ivy
Administrator

Hi,
This sounds like a PHP session issue. You will need to contact your hosting provider to fix this issue. They will need to check that the PHP session is turned on and configured properly. This should only take them a few minutes to do.

Also can you please send us a link to where this is happening?

Let us know how this goes.

Cheers,
Ivy

Posted 1 year ago #
okgood
Member

Thanks ... my hosting provider told me to add this code to my php.ini file.

session.save_path = /data/tmp

I will give that a try and see if it helps ... BUT ... I think I've decided to stick to BUY NOW buttons (for now). I only have 2 products for sale and I think people will want to buy the first one first, before deciding to buy the second one.

WHEN my business grows, then I'll probably try to cart again. It's nice to know I have the code ... and your great support for this awesome plugin.

Thanks.

Posted 1 year ago #
helmut4u
Member

My Shopping Cart never got filled...

First of all. I'm so very happy that I've figured out the very flexible solutions WP-eStore and WP-Affiliate :-) Thank's a lot to the engenious developpers !

But... I've had trouble on first testing. After pushing the "add to cart" button, my shopping cart always still was empty. This made me a little confused, because nearly all of my plugins were working fine.

After reading in this forum, I've got the idea.. It's simple.

I usually drive my domainspace in FastCGI-mode. This has the advantage of easy to handle permissions regarding Wordpress and FTP.
After switching to "Apache", suddenly the cart was filled after the click. I'm happy.

Friendly regards
Helmut

Posted 1 year ago #
amin007
Key Master

I use FastCGI too and the cart should work fine with FastCGI. The main thing you need to fix the PHP session. If your PHP Session is not working then the cart won't appear.

Posted 1 year ago #

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