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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore General Questions

Skip entering customer's personal information when selling digital products

(3 posts) (2 voices)
  • Started 5 months ago by yito
  • Latest reply from admin
  • Possible Solutions (Related Topics):
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    5. Trouble selling both digital and non-digital products at the same time

Tags:

  • address
  • digital product
  • PayPal
  1. yito
    Member

    Hello,

    I'm selling digital products through WP eStore with PayPal Payment Gateway and some customers complain that they need to input their delivery address to purchase downloadable products. Is there any function to skip entering customers' delivery address when selling digital products?

    Thanks,

    Posted 5 months ago #
  2. yito
    Member

    Additionally, I'm selling digital products in Japan.

    Posted 5 months ago #
  3. admin
    Key Master

    I am pretty sure if you specify the individual product shipping to zero (0) it will know that the item is a digital product and it won't force a shipping address collection. Collecting shipping address is good in a sense that it can prevent a lot of fraud purchase (it can help reduce after sale disputes).

    Posted 5 months ago #

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