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Tips and Tricks HQ Forum » WP eStore Forum

Thank You Page No Links Displayed

(7 posts) (3 voices)
  • Started 1 year ago by alin
  • Latest reply from alin
  • Related Topics:
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  • Download
  1. alin
    Member

    Hy,

    i bought your awesome eStore plugin yesteday and when i landed to yours "thank you page" i didn't see any link for download. It was no problem because i received the email with the download link. Any idea why that happens? Because when I started test the plugin the same problem appeared to me on the TY page.

    I create a TY page with the trigger [wp_eStore_transaction_result:end]. I put the link of the "TY" in the "Return URL". I checked the “Enable Transaction Result Display” checkbox. In the PayPal account the "Auto Return" is set to off. The eStore plugin version is 3.6.3. When I simulate to purchase something and return to the "TY" page the download link doesn't appear. The email with the download link is received fine.

    Did I miss something? Any kind of help is appreciated.

    Thanks,
    Alin

    Posted 1 year ago #
  2. alin
    Member

    I run a test with "Enable Debug" active and the download link appeared in the "TY" page. Should I use it in this way? yet it's weird.

    Posted 1 year ago #
  3. wpCommerce
    Moderator

    Hi alin, Do you have the "automatic redirection" option turned on in your Paypal account? If it is turned on, download link won't appear after transaction.

    Posted 1 year ago #
  4. alin
    Member

    hello, in the Website Payment Preferences the "Auto Return" is off.

    Posted 1 year ago #
  5. Ivy
    Administrator

    Hi Alin, I will need to take a look at your site. I will send you a site access request. Please let me know if you do not get this email.

    Posted 1 year ago #
  6. alin
    Member

    hy Ivy,

    I completed the form. The plugin is tested in a temporary directory if this helps somehow.

    Posted 1 year ago #
  7. alin
    Member

    hy again,

    I think i resolved the problem. It was a piece of code from google analytics in the footer. I deleted it and it works fine in the temporary directory.

    Thank for the support.

    Posted 1 year ago #

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