Hi folks, I'm wondering if you could help me with this issue. First, let me say that I am new to Wordpress, web hosting etc so please do provide any replies in plain English :)
I have just purchased the e-store plug in to deliver downloadable content to my readers. The problems I'm having are:
1. I'm using the fancy 1 product display (though the same problem happens with fancy 2)...when I view the store page, the thumbnail is not displaying. I just get an x or what looks like the alt text
2. When I click on the thumbnail to open up the lightbox, I get the additional images for that product - but I also get images uploded for the other products too.
regarding problem 1 - I have the images hosted in my WP media folder which should be the same as the plugin. I have tried changing the size of the thumbnail, the file type, the location etc and checking/unchecking the smart thumbnail box (or whatever it's called).
regarding problem 2 - I have double checked I have no additional images entered onto the relevant part of the form. All I have is the thumbnail link placed in the thumbnail part of the form.
Other information that might be useful:
I've tried FF and IE8 browsers, as well as Vista and XP
I've done general Google searches etc and seem to have done everything people have suggested
I have a friend who has the same set up working fine on her blog, but she couldn't find the problem
I'm hosted with Hostgator
I haven't modified the plug in in any way
I *THINK* I have followed the installation and set up video tutorials properly
The web page where my store is is here http://adoribledigitaldesigns.com/store/
Thanks so much for any help you can offer.
PS - edited to add...I've also tried attaching and unattaching the image to the store page
