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Tips and Tricks HQ Forum » WP PDF Stamper » WP PDF Stamper Troubleshooting

Using paypal the email is not sent with the pdf file

(7 posts) (3 voices)
  • Started 7 months ago by dorakurimay
  • Latest reply from admin
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Tags:

  • email
  • PayPal
  • wp-stamper
  1. dorakurimay
    Member

    I installed the WP-Stamper plug in. I set up the manual stamping. I also integrated the paypal and inserted a paypal button. But I have a problem. The payment goes through but I never get the attachment PDF file... I tested it many times and I also checked the codes and everything looks right...

    Encryption is broken. Works when doing a manual stamping, but does not complete when stamping after a paypal purchase. The stamped fileis generated, but the encrypted file is only partially created and the new file does not end up in the stamped files list in wordpress.

    Encryption off, the stamped file successfully shows up on the stamped file list when using paypal, but the email is not sent. Using email WP Mail Log plugin to log all the email send requests, it doesn’t appear the call to send email is ever made.

    Posted 7 months ago #
  2. wzp
    Moderator

    When you say "encryption," to what are you referring to? Also, what is the size of your PDF file?

    Posted 7 months ago #
  3. dorakurimay
    Member

    the PDF file is 45.7MB

    Posted 7 months ago #
  4. dorakurimay
    Member

    if encryption is turned on, stamped file isn encrypted
    file is recorded in the "stamped file" database
    encryption crashses so if I turn on encryption, and looked at the stamped file location, you'll see the stamped file successfully generated, but only a partial encrypted file
    and the Managed Stamped Files will not show the stamped file (because the encryption did not complete)

    BUT IT WORKS now :) I don't know what happened

    Posted 7 months ago #
  5. dorakurimay
    Member

    I mean the encryption is working now but the email still hasn't sent yet... maybe the PDF file is too big?

    Posted 7 months ago #
  6. wzp
    Moderator

    Could be a memory issue. Can you try a smaller file?

    Posted 7 months ago #
  7. admin
    Key Master

    Can you please post the debug that I requested in an earlier post (this will help me see if the plugin is sending the email or not)?

    Posted 7 months ago #

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