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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

Variations do not show up in the Shopping Cart

(9 posts) (4 voices)
  • Started 1 year ago by kenlefeb
  • Latest reply from kenlefeb
  • Related Topics:
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    2. Shopping cart showing .ESTORE_VISIT_THE_SHOP
    3. Thumbnail Image Not Showing in Shopping Cart
    4. Safari 4 issues- no shopping cart showing in sidebar (works in Firefox)
    5. Shopping Cart Showing The Same Product On All Carts

Tags:

  • shopping cart
  • variations
  1. kenlefeb
    Member

    I am trying to sell a t-shirt with S,M,L,XL sizes. Everything seems to work properly until I do an "Add to Cart". No matter what size I select, the cart only shows the product with no variation indicated at all.

    If I select a different size and "Add to Cart" a second time, all it does is update the quantity of the first product in the cart. There's no way to tell that I wanted to order a single Small and a single Large, rather than two of no size at all!

    I know it should work, because I've seen the correct behavior in the demo store before I bought this plugin. :) Is there something I'm doing wrong? I've tried following the various tutorials repeatedly, and I can't see anything in my settings that looks incorrect.

    Posted 1 year ago #
  2. kenlefeb
    Member

    To see if the variation is doing anything, I added an extra price to one of my sizes. The price does NOT get increased with the variation price, either.

    Do I have to "enable" variations somewhere? On this page, it appears that what I'm doing should just automatically work:
    http://www.tipsandtricks-hq.com/ecommerce/how-to-use-variation-control-in-wordpress-estore-plugin-345

    What's going on?

    P.S. Is there an official way I should be requesting support, other than this forum? We're holding up a press release for our organization until we can get this figured out.

    Posted 1 year ago #
  3. kenlefeb
    Member

    I just re-read my post, and it sounds a little "snippier" than I meant it. :)

    Sorry, I don't mean to sound too impatient. And my "what's going on" wasn't at all meant to be directed at you, or anyone you might be able to assist.

    I've been spending quite a bit of time perusing your forums and website, and (apart from the problem I'm having), I'm really excited to use this plugin on several of my other websites! I played around with the wp-ecommerce plugin and it was just a bit too cumbersome for me to feel comfortable giving it to some of my customers... wp-eStore seems to be a very good compromise between flexibility and ease of use.

    Thanks!

    Posted 1 year ago #
  4. wpCommerce
    Moderator

    Can you please post a link to the page where it's happening?

    Posted 1 year ago #
  5. kenlefeb
    Member

    Yeah... the page is password protected, right now, so the public can't see it.

    Go here:

    http://cc4l.org/red-light-camera-removal-team-t-shirt/

    the password is "test" (without quotes).

    Posted 1 year ago #
  6. Ivy
    Administrator

    Can you please send me the variation you are using? This is the information you have in the variation field.

    Cheers,
    Ivy

    Posted 1 year ago #
  7. kenlefeb
    Member

    Sure thing...

    "Size|S:9.99|M|L|XL"

    I added the cost to "S" in order to see if it had any effect. Originally, I just had:

    "Size|Small|Medium|Large|Extra Large"

    Posted 1 year ago #
  8. amin007
    Key Master

    Your WordPress theme is not properly coded so it's not adding the javascript in the page. It's most likely missing the following line of code in the "header.php":

    <?php wp_head(); ?>

    There is a quick test that you can do to prove this theory. Quickly switch to the default WordPress theme which we know is properly coded then check this page and see if the problem is still there.

    This article will explain more on this topic:

    http://www.tipsandtricks-hq.com/when-themes-go-wild-importance-of-using-a-properly-coded-wordpress-theme-2270

    Let me know how you go.

    Posted 1 year ago #
  9. kenlefeb
    Member

    Fantastic!

    That did the trick... my theme came from the BuddyPress folks, so I just assumed they know what they're doing with WordPress themes. So much for "just assuming" stuff, huh?

    Thank you!

    Posted 1 year ago #

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