I just set up my eStore last night, and ran a few test purchases. The test purchases all ran perfectly, processing the transaction, and allowing me to download the files that were purchased.
Overnight there were two orders, however neither of the buyers received a download e-mail. I did another test purchase, and this time got the following e-mail after the purchase went through:
Subject: WP eStore - Payment Verification Failed!
Please fully read this email as it will explain everything you need to know
to address any issue that maybe occuring (if there are any)!
The post payment verification for a payment failed. This could happen for
one of the following reasons:
1. The fund for the payment have not cleared in PayPal yet (no need to do
anything as the digital product will be delivered once the fund clears).
2. Someone maybe trying to scam a purchase! (no worries... WP eStore got
your back :)
3. You have made a mistake somewhere (please see the failure reason section
below to find out more details about this).
===== Failure reason =====
Here are some more details for the exact cause of this transaction
failure...
Invalid Seller Paypal Email Address : (Seller E-Mail)
-----
From there I checked the log file, and got this message:
[02/21/2011 12:32 PM] - SUCCESS :Paypal Class Initiated by (BUYER)
[02/21/2011 12:32 PM] - SUCCESS :Post string : mc_gross=0.01&protection_eligibility=Eligible&address_status=confirmed&payer_id=EBADY8X2PLUX4&tax=0.00&address_street=(Street Address)&payment_date=04%3A32%3A26+Feb+21%2C+2011+PST&payment_status=Completed&charset=windows-1252&address_zip=(ZIP)&first_name=(Name)&mc_fee=0.01&address_country_code=US&address_name=(Name)¬ify_version=3.0&custom=&payer_status=unverified&business=(E-Mail)&address_country=United+States&address_city=(City)&quantity=1&verify_sign=Azl8c0MXQZKto.wsF8sV519TlMboA3RqkzPz.QROb7SNWZmW8Am1kM6S&payer_email=(Buyer E-Mail)&txn_id=41H59467CY001044T&payment_type=instant&last_name=(Name)&address_state=(State)&receiver_email=(Seller E-Mail)&payment_fee=0.01&receiver_id=6Q3GNRHHP9XQ6&txn_type=web_accept&item_name=Test&mc_currency=USD&item_number=7&residence_country=US&handling_amount=0.00&transaction_subject=Test&payment_gross=0.01&shipping=0.00&
[02/21/2011 12:32 PM] - SUCCESS :Connection to http://www.paypal.com successfuly completed.
[02/21/2011 12:32 PM] - SUCCESS :IPN successfully verified.
[02/21/2011 12:32 PM] - SUCCESS :Creating product Information to send.
[02/21/2011 12:32 PM] - FAILURE :Invalid Seller Paypal Email Address : (Seller E-Mail)
[02/21/2011 12:32 PM] - FAILURE :IPN product validation failed.
[02/21/2011 12:32 PM] - SUCCESS :Paypal class finished.
-----
From there I've researched the forum and have taken the following actions:
1. I made sure that the IPN was enabled on Paypal.
2. I made sure Auto Return was on in Paypal.
3. I turned on the Payment Data Transfer in Paypal.
I'm still getting the same error, despite these changes. The transactions are going through, and the IPNs are being sent from Paypal. My guess is that the problem is with the IPN verification, which from what I've read would prevent sending out the e-mail with the download link.
One (possibly key) note: Last night I was using the "Add to Cart" buttons and everything was working fine. I switched everything to the "Buy Now" buttons, although the "Add to Cart" buttons were live last night. This morning, when I test the "Add to Cart" button, I get this message on Paypal:
"We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at http://www.paypal.com."
Any help would be appreciated.
