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Tips and Tricks HQ Forum » WP Affiliate Platform

Wrong commission on sales

(16 posts) (3 voices)
  • Started 1 year ago by CrustyBaker
  • Latest reply from amin007
  • Possible Solutions (Related Topics):
    1. Commission reporting issue - shipping included in total sales amount
    2. Wrong affiliate commission being applied with the group buying site plugin
    3. Total sales amount not added up when adding the commission manually
    4. Does affiliate get commission on all sales from one link?
    5. Sales/Commissions not recorded

Tags:

  • affiliate
  • bakery
  • cake shop
  • Commission
  • sales
12Next »
  1. CrustyBaker
    Member

    My sale are for $97.00
    Commission rate 50% of each sale
    but commission registered is only $19.4.

    I am using eStore and the affiliate program
    combined at http://www.how-to-start-a-bakery.com

    I'd appreciate if someone can tell me what is wrong
    as i am pretty sure my set-up is correct.

    Posted 1 year ago #
  2. wpCommerce
    Moderator

    Is it happening for all the affiliate sales?

    If you are testing this with a specific affiliate id please provide the answers of the following questions:
    1. Do you have Use Fixed Commission Amount option unchecked in the "Commission Settings"?
    2. What value have you specified in the Commission Level field of "Commission Settings".
    3. What Commission Level are you using for that specific affiliate (under Add/Edit Affiliate)?

    Posted 1 year ago #
  3. CrustyBaker
    Member

    Affiliate platform v1.6 along with eStore v2.6.9.6
    ------------------------
    Yes it is happening on all affiliate sales.

    Answer to question number1 i
    don't believe this is an option
    Question 2:
    On affiliate setting page i have commission level set to 50
    Question 3
    I have assigned everyone of the affiliates to 50% commission
    -------------------------
    Is the Paypal commission charges taken out before the division of commission paid to the affiliate?

    Posted 1 year ago #
  4. amin007
    Key Master

    First of all lets get you updated with the new builds of eStore and the affiliate plugns. You can download them from here:
    http://support.tipsandtricks-hq.com/update-request

    Once you update please do a test transaction and let us know if you see a difference.

    "Is the Paypal commission charges taken out before the division of commission paid to the affiliate?" - No, the affiliates do not care about the fees and charges you incur. For example, when you see a product selling for $50 and the commission for that is 50% then you as an affiliate expect to get $25.

    Obviously you don't want to incur losses so what you do is instead of offering a 50% commission you offer a 45% commission which takes care of that issue and the affiliate will not have any more question.

    Posted 1 year ago #
  5. CrustyBaker
    Member

    Thank you for the upgraded plug-ins . And the 45% result.
    I'll install the updates later today March 7th 2011.

    Again thank you!

    Posted 1 year ago #
  6. CrustyBaker
    Member

    Thank you for the upgraded plug-ins . And the 45% result.

    I just tried to get the updates but unfortunately, i am being asked information that I do not have access too. My Desktop crashed last November and has been in the shop since the end of January this year with 182 Virus and trojans which has corrupted all the back ups as well as destroyed two new hard drives. In the process of recovering the information my repair tech has lost everything.

    Is there a way for you to check your payments reports please.

    Again thank you!

    Posted 1 year ago #
  7. CrustyBaker
    Member

    Wow!
    OK after much searching through Paypal i think i have found my original receipt. Purchase made March 11th 2010.

    Posted 1 year ago #
  8. CrustyBaker
    Member

    Thanks for the updated files.

    Is there anything specific that i should know about installing the updates to either eStore or Affiliate from the older 2.6.9.6 version to the current version, or is it upload and automatic install as with most other plugin updates.

    Thanks again

    Posted 1 year ago #
  9. CrustyBaker
    Member

    I just tried twice to install the eStore downloaded update twice only to receive a fail notice.

    Method of install was as per the video.
    Plugins
    new
    upload
    Browse on hard drive
    Wp-Cart-For_Digital-Products (156 files in zip format)
    Install Now
    Install failed error message
    Destination folder already exists. /home2/howtost7/public_html/wp-content/plugins/wp-cart-for-digital-products/

    Plugin install failed.

    Is that not the correct method as i did deactivate first and then i tried with the old plugin activated too. Both received same error message.

    Posted 1 year ago #
  10. CrustyBaker
    Member

    Ive also received this notice at the head of the plugins page
    The plugin generated 1149 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin.

    Posted 1 year ago #

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