One of our members had difficulty logging in, I went and changed his password and relayed that to him with instructions to change it right away. He wrote back and told me after logging in he visited the member profile page but ended up seeing a different member profile. I validated this from my computer using the same credentials, sure enough I was looking at a different person's record.
I logged out and logged in to WordPress (not to eMember) using his login information and changed his password there once more just to write something to the record. I logged out, and from the front page login widget I logged in once more as him. After that I visited the profile page and the correct person's profile was showing.
1. Any idea why this might have happened on two separate computers?
2. Why and how did my logging in to WordPress might have "fixed" the problem (if fixed)?
3. How can I check the integrity of the records without creating additional problems?
I am using Version v6.8.1 of eMember on psri.us
Thanks,
Cemal