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Tips and Tricks HQ Forum » WP eStore Forum » WP eStore Troubleshooting

Wrong product gets added to cart

(2 posts) (2 voices)
  • Started 1 year ago by theycallmediddy
  • Latest reply from amin007
  • Possible Solutions (Related Topics):
    1. WP Estore Add to Cart, and Shopping Cart. Skewing quantitie, and wrong products
    2. Shopping cart empties when a new product added OR move to another page
    3. Sales page "add to cart button" should add the product and open the eStore page
    4. Shipping cost added to digital products
    5. eStore - wp cart for digital products

Tags:

  • cart
  • product
  1. theycallmediddy
    Member

    Hi there,

    I'm quite happy with wp-estore but a couple of people have emailed me that the wrong product gets added to the cart when they try to buy something.

    You can try it out here: http://bit.ly/l41C2w (sorry for shortening it, I don't want google to index this)

    People told me they tried to buy the "Standard-Version" (which is 19€, first "add to cart" button on the page) and ended up seeing the "Premium-Version" (which is 29€, second "add to cart" button on the page) in the cart.

    Now I can't recreate that exact problem but looking at my emails I feel like about 5-10% of my users are afflicted, so it's definitely there.
    I have the impression that most of these users might use Internet Explorer and not Firefox, but I can't vouch for that.

    I disabled all caching plugins although I didn't even use WP Super Cache etc.
    I also do use WP Affiliate Platform but I don't think this should be a problem.

    Any help is appreciated!

    Thanks!

    Posted 1 year ago #
  2. amin007
    Key Master

    The only way it can happen is if the page was cached with the other product in the cart.

    If you want to use a caching plugin then either use WP Super Cache or W3 Total Cache as our plugin works fine with those:

    W3 Total Cache - http://www.tipsandtricks-hq.com/forum/topic/using-the-plugins-with-w3-total-cache-plugin

    WP Super Cache - http://www.tipsandtricks-hq.com/forum/topic/using-the-plugins-together-with-wp-super-cache-plugin

    Posted 1 year ago #

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