Different currency codes for different customers based on location

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Different currency codes for different customers based on location

(16 posts) (3 voices)

Started 6 months ago by maheshkurmi
Latest reply from wzp
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PayPal India

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maheshkurmi
Member

I have created buy now button at simphy.com/pricing.
I can successfully complete transaction from Indian paypal account if I set currency of product as INR but transaction fails if currency is set as USD with follwing message
We aren't able to process your payment using your PayPal account at this time. Please go back to the merchant and try using a different payment method.

After digging a lot I came to conclusion that currency should be INR for indian users and USD(?) for other countries.Is there any solution for this?

the following document will make you more clear
https://www.paypalobjects.com/digitalassets/c/website/marketing/apac/IN/enable-inr-for-merchants/enabling-inr-payments-direct-website-ec.pdf.

Kindly help, because I have to deal meanly with customers outside india.

Posted 6 months ago #
admin
Key Master

This is a restriction from PayPal. You will need to contact PayPal's support for this.

Posted 6 months ago #
maheshkurmi
Member

If we set currancy in INR in Wpestore all transaction within india are done successfully and if we set currency as USD transactions from other countries are done successfully. So setting difference currency based on user's location/ip in wpestore should do the trick. Isn't there some curency converter kindof addon in wpestore, where buyer can select his/her currency in usd or INR (or it is done automatically).
I have already sent you link for possible solution as suggested by paypal.
thanks

Posted 6 months ago #
wzp
Moderator

So setting difference currency based on user's location/ip in wpestore should do the trick.

That's very unreliable. What about the Chinese user who uses TOR? Ditto for VPN users.

Posted 6 months ago #
maheshkurmi
Member

Is there any paypal setting related to it? What do we do to receive home and abroad payments simultaneously? Or it is done by paypal itself.
BTW I already have business account, and I am waiting for reply from them for the same query.

Posted 6 months ago #
wzp
Moderator

Is this question related to your earlier issues, using PayPal India?
https://www.tipsandtricks-hq.com/forum/topic/troublw-wit-integration-with-paypal
As stated in the external article I referred you to, the RBI has imposed very strict regulations, concerning currency movement and conversions.

PayPal India may, or may not be, substantially "different" from regular PayPal. The customer support at PayPal India is better equipped to answer your questions, regarding PayPal settings.

Posted 6 months ago #
maheshkurmi
Member

This is reply I got from paypal support

Thank you for contacting PayPal Merchant Technical Support. I’m happy to help!

Yes you are right! In order to receive payments from Indian buyers, it should be in INR, but you can receive USD payments from other countries.

I would suggest you to use the currency switcher and switch currency based on the locale. That is INR for Indian buyers and USD for rest of the countries.

Please note that Indian domestic payment must be exclusively made in INR currency. INR currency can only be process by Indian domestic payment only. International customer who tried to make payment to an Indian merchant need to process the payment in currency other than INR (example USD).

I hope I was able to address your inquiry to your satisfaction.If there's anything else I can do for you, don't hesitate to let me know.

Sincerely,
Aswini
Merchant Technical Support
PayPal

Now my concern is ..
how to create currency switcher?

Posted 6 months ago #
maheshkurmi
Member

One more thing
I came to know from community that we can use any currency switcher on wordpress site. please let me know which plugin is compatible with WPestrore because all seem to be compatible with WooCommerce.
thanks

Posted 6 months ago #
maheshkurmi
Member

Please reply..

Posted 6 months ago #
admin
Key Master

We only have the following addong that allows a customer to select currency:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-multi-currency-addon-2030

Posted 6 months ago #

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