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[Answered]

Does not show right thumbnails

(42 posts) (4 voices)
  • Started 1 year ago by Artservat
  • Latest reply from Artservat
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  1. Artservat
    Member

    The plugin does not show the right verson of thumnails. It insist showing old non existing versions.I deleted an added the images many times but the plugin still shows the wrong thumbnails...

    Posted 1 year ago #
  2. wzp
    Moderator

    Are you using any form of page or site caching; either on your browser, as a WordPress plugin, or on the server?

    Posted 1 year ago #
  3. Artservat
    Member

    No,all devises show the same, I-pad, phone, mac, and Pc

    Posted 1 year ago #
  4. Artservat
    Member

    You can se the difference by clicking on some of the first images, image 2,6,10 etc. at [http://artservant.com]

    Posted 1 year ago #
  5. Artservat
    Member

    Its seems to be only in gallery-style 7 and 10

    Posted 1 year ago #
  6. Peter
    Moderator

    I can't see any issues. All thumbnails I clicked showed the same image in the details page.
    Have you tried clearing your browser cache. Try using another browser session or incognito mode.

    Posted 1 year ago #
  7. Artservat
    Member

    Hi, Image nr 2 and 5 is among the many images showing a different image, It is the same motive but when you clicking on the image they are different, one is a revised version.

    Image no 2 is yellow at the thumbnail and blue /grey when clicking at. Same goes for
    image nr 5.

    I have tried Incognito mode but with the same result..

    Posted 1 year ago #
  8. wzp
    Moderator

    @Artservat -- Have you tried using a different computer, altogether?

    Posted 1 year ago #
  9. Artservat
    Member

    Yes, of course! Pc,mac,ipad. Is it still showing the same image at your computer,feks. image nr. 2 and 5 on the front page?

    Posted 1 year ago #
  10. Artservat
    Member

    I just tested it with a designer colleague, the same result. The images are different.Image number 2 on the front page shows the "old" yellow version, the detail page shows the right one ,"blue/grey"

    Posted 1 year ago #

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