Hi,
Our clients wp estore sells some m4a files, and these once purchased, the download links in the email work fine and this plays.
We've had an issue reported that on their iphone X, they've purchased m4a files and received the links fine via email, but then when they click the link, it tries to play the encrypted url, but just has the play button with a cross through.
They also tried opening a zip file from an encrypted download link, but their phone wouldnt let this extract the file within.
The files are just in the wp-estore downloads folder in subfolders (mp3 folder, m4a folder etc).
Any help appreciated please!