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[Answered]

Not receiving notification from Paypal after a sale.

(5 posts) (3 voices)
  • Started 3 months ago by Zarlino
  • Latest reply from Zarlino
  • Possible Solutions (Related Topics):
    1. eStore - I'm receiving multiple "Notification of product sale" emails
    2. Paypal - not receiving customers and sales after transaction
    3. Not Receiving Notification Emails and Not Tracking Sales
    4. Sales/commissions not showing on direct Paypal button integration
    5. eStore I'm receiving hundreds of notifications

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  1. Zarlino
    Member

    A customer from Germany purchased an item through my site. The sale was tracked: there is a transaction number, amount, name, email, IP address in the WP manager. However, no notification from Paypal that a sale occurred.

    Note: when I set up the store initially, I did a test purchase to make sure it worked. And it worked perfectly.

    Posted 3 months ago #
  2. admin
    Key Master

    If you log into your paypal account, do you see the sale in there?

    Posted 3 months ago #
  3. Zarlino
    Member

    No, when I log into paypal there is no record of it at all.

    Posted 3 months ago #
  4. wzp
    Moderator

    Note: when I set up the store initially, I did a test purchase to make sure it worked. And it worked perfectly.

    Please check to see if you still have any PayPal sandbox eStore settings, URL or accounts, left "on."

    Posted 3 months ago #
  5. Zarlino
    Member

    Problem solved - I forgot I had a second PPal account. The payment went there.
    Thanks for your help.

    Posted 3 months ago #

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