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Can't download files after purchase.

(14 posts) (2 voices)
  • Started 2 years ago by Micke
  • Latest reply from wzp
  • Possible Solutions (Related Topics):
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    5. eStore download links after purchase are not working

Tags:

  • can't
  • Download
  • fileburst
12Next »

  1. Micke
    Member

    Hello,

    When I try to download an mp3 I get a 206 byte file instead.

    I tried to change download method. This were the result:
    Download Method2: 206 byte
    Download Method3: 803 byte
    Download Method4: 206 byte
    Download Method5: 206 byte
    Download Method6: 0 byte

    I host the files on fileburst. (not the same host that I host the website on)

    The url's are working and I can download the files if I type in the non encrypted download link in the web browser.

    I use version 5.0.6

    Here are some debbuging reports:

    [04/19/2011 12:45 PM] - Status : Unresolved DL file path = http://djconta.fileburst.com/Songs/DJ Contacreast - Skybeam.mp3
    [04/19/2011 12:45 PM] - Status : Resolved DL file path = http://djconta.fileburst.com/Songs/DJ Contacreast - Skybeam.mp3
    [04/19/2011 12:45 PM] - Advisory : No DL file path conversion performed on URL.
    [04/19/2011 12:45 PM] - Status : Dispatching DL method = 3
    [04/19/2011 12:45 PM] - SUCCESS : DL completed with no server-side errors detected.
    ------------
    [04/19/2011 12:45 PM] - SUCCESS :Generating download link for single file.
    [04/19/2011 12:45 PM] - SUCCESS :Performing item specific autoresponder signup if specified.
    [04/19/2011 12:45 PM] - SUCCESS :Performing global autoresponder signup if specified.
    [04/19/2011 12:53 PM] - SUCCESS :Generating download link for single file.
    [04/19/2011 12:53 PM] - SUCCESS :Performing item specific autoresponder signup if specified.
    [04/19/2011 12:53 PM] - SUCCESS :Performing global autoresponder signup if specified.

    Posted 2 years ago #

  2. wzp
    Moderator

    The file name "DJ Contacreast - Skybeam.mp3" is not valid, because it contains spaces.

    The other thing I'd like to mention is that when you use an external server to host your files, the amount of bandwidth used for the download is doubled; because eStore first reads the file into your server and then resends it to the buyer. The preferred way to externally host files is to use eStore's native Amazon S3 integration feature. When using S3, after the encrypted link is decoded, the buyer is redirected to the higher performace Amazon servers, using an expiring URL request.

    http://www.tipsandtricks-hq.com/a-bucket-full-of-objects-amazon-s3-3052

    http://www.tipsandtricks-hq.com/ecommerce/amazon-web-services-simple-storage-service-aws-s3-integration-1101

    Hosting on Amazon S3 is free for the first year, and typical billing reports fom eStore users are about 14 cents a month.

    Posted 2 years ago #

  3. Micke
    Member

    Thanks,
    I switched to Amazon S3.

    When I tried this time I got an "Access Denied" message when I clicked on the download link.

    I have filled in both Access Keys in addon settings.
    I used this url:
    as3tp://bucket.s3.amazonaws.com/DJ_Conta_songs/DJ_Contacreast_Skybeam.mp3

    Posted 2 years ago #

  4. wzp
    Moderator

    Change "bucket" to the name of your S3 bucket. Also, it won't work if your bucket name contains any upper case letters.

    Posted 2 years ago #

  5. wzp
    Moderator

    I hope "DJ_Conta_songs" is the name of a folder, and not a bucket name...

    Posted 2 years ago #

  6. Micke
    Member

    "DJ_Conta_songs" is the bucked name. I should change it to "dj_conta_songs".

    Posted 2 years ago #

  7. wzp
    Moderator

    Change the bucket name, then use...
    as3tp://dj_conta_songs.s3.amazonaws.com/DJ_Contacreast_Skybeam.mp3

    Posted 2 years ago #

  8. Micke
    Member

    Thank you, it worked great.

    I have two less important questions:
    - I had to right click and then click "save as" in order to save it(which isn't a big deal)but is there a way to force the web browser to save the file when I left click on it. (when I left clicked it only opened the file.)

    - Can I stream mp3 files from Amazon S3 through a flash mp3 player on my website.

    Posted 2 years ago #

  9. wzp
    Moderator

    You should be able to left click the link. If it's because it starts to "play" instead, there is a browser setting someplace, to give you the open or save as option.

    If the S3 file is marked as public, (default is private), it should work. just give the regular http URL to the player.

    Posted 2 years ago #

  10. Micke
    Member

    Thanks

    Posted 2 years ago #

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